x2 Area Managers (Ecowize Talent Pool - Open for applications)

Ecowize; Gauteng; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading cleaning service provider is seeking an experienced Area Manager in Gauteng. You will oversee cleaning operations, ensuring compliance with health and food safety regulations while driving customer-centric service. The ideal candidate will lead teams, manage site performance, and achieve financial targets while fostering strong client relationships. This role is perfect for individuals with a passion for operational management and customer service.

Qualifications

• Experience in managing cleaning operations.
• Ability to drive operational excellence.
• Strong communication skills.

Responsibilities

• Maintain and build strong relationships with new and existing customers.
• Plan and execute the business strategy to grow Ecowize's footprint.
• Manage and achieve the portfolio financial budget.

Skills

Leadership

Customer relations

Operational management

Job description

Overview

Purpose of this role is to ensure the profitability of all sites within the portfolio by managing risks and identifying opportunities as the key account manager, as well as instilling customer centricity through regular, meaningful interactions. Purpose is also to ensure compliance in terms of Health and Food Safety, operational stability, and people development.

We require a skilled and competent Area Manager to join the Ecowize Group to oversee cleaning operations in the Free State. If you are a natural leader and you have a passion for operations combined with key account management, this is the role for you.

High-level Objectives :

• Drive Operational Excellence through regular, meaningful interactions to drive an inclusive partnership with each customer.
• Ensuring that all sites take the necessary actions and ensure training interventions to prevent damages and maintain facilities, equipment, and machinery.
• People Focus on empowering, developing and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and team.
• Food Safety Focus in ensuring that all sites take the necessary actions and ensure training interventions are taken to eliminate food safety risks.

Main responsibilities :

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategy to grow Ecowize Footprint in this region.
• Generate leads for possible new business opportunities and communicate leads to Business Development Manager.

Job Specification :

• Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets.
• Use information obtained at the site to complete inspections, micros, audits, and customer feedback.
• Conduct and report meetings with Teams.
• Responsible for all portfolio operational activities, including operational problem-solving.
• Lead & manage Site Managers, who in turn must manage their teams in order to produce a food-safe portfolio, daily.
• Enforce a hygienic & safe working environment, with compliance to all statutory safety regulations.
• Manage individual and team performance of HR Resource, and coach & develop Site Managers.
• Manage and achieve the Portfolio Financial Budget.
• Adhere to and promote the Company Value System by compliance with the Ecowize Way.