Workshop Technician

MH Solutions; Johannesburg; On-site; ZAR 300,000 - 420,000; Full time

Job summary

A leading engineering service provider in Johannesburg is looking for a Field Service Technician - Millwright. This role involves troubleshooting and repairing complex machinery at client locations across Gauteng, ensuring high-quality service. The ideal candidate must have over 5 years of experience, an electrical background, and proficiency in Afrikaans. Must be available for on-call duty every second week. Competitive remuneration offered.

Qualifications

• 5+ years of experience in the field.
• Must be able to work independently and demonstrate initiative.
• Proficiency in Afrikaans is required.

Responsibilities

• Troubleshooting and repairing complex machinery.
• Perform routine maintenance on equipment.
• Respond promptly to customer service requests.

Skills

Troubleshooting

Mechanical skills

Electrical background

Communication skills

Proficiency in Afrikaans

Education

Qualified Millwright

Job description

Overview

FIELD SERVICE TECHNICIAN - MILLWRIGHT - JOHANNESBURG

Main Purpose of the Job :

To assist in ensuring the efficiency and productivity of the Workshop

Responsibilities

• Troubleshooting, repair of complex machinery in a professional / timely manner.
• Reading and understanding of manuals / blueprints / diagrams / mechanical schematics and electrical diagrams.
• Running trials / tests on equipment and interpreting the results into further recommendations
• Undertaking installation / commissioning / training on equipment.
• Writing up reports based on findings / service on equipment
• Performing routine maintenance on complex equipment at site or in the workshop.
• Ability to work with minimal supervision and use technical judgement on complex tasks.
• Prompt assistance / advice to customers with queries / breakdowns in an appropriate manner.
• Ensure customers’ expectations are exceeded in respect to quality and service.
• Respond immediately to requests for workshop breakdowns from customers.
• Action customer services as per the schedule.
• Analyse the cause of the problem.
• Arrange quotes for customers to authorise repairs.
• Ensure arranged and required spares are arranged to complete the job.
• Maintain safety standards both in-house and for customers.
• Form part of the standby team.

Requirements

• Qualified Millwright with an electrical background ( 5 years plus experience).
• Experience in the FMCG sector is a MUST!
• It's important to note that this role does not entail working in a factory; instead, it involves visiting clients all over Gauteng to repair machinery that is too large to transport, hence the need for technicians to travel to the client's location.
• Given the extensive travel required to reach clients across Gauteng / KZN, this position is best described as that of a Field Service Technician (FST).
• Must be available for on-call duty every second week, which may include Saturdays and Sundays (operational hours are from 7 : 30 am to 5 : 30 pm).
• Must be able to work independently, demonstrate initiative, manage multiple job cards, meet tight deadlines, be self-driven, computer literate, and have good communication skills.
• Proficiency in Afrikaans (as the client base the successful candidate will be servicing is predominantly Afrikaans speaking)