Are you ready to take your leadership skills to the next level?
Join our team as a Workshop Team Leader and play a pivotal role in shaping the future of our organization. This position offers an exciting opportunity to lead, inspire, and drive success within our dynamic and innovative environment.
Key Performance Areas :
Overall Responsibility for Managing the Crane Workshop Department :
Conduct bi-annual performance appraisals for each staff member.Compile and submit payroll information promptly.Hold monthly departmental meetings.Achieve employee morale survey targets.Manage leave and absenteeism.Implement and drive ISO and ASEC Standards in line with company strategic objectives.Ensure effective interdepartmental and internal communication.
Sound Management of the Crane Workshop :
Align workshop operations with budget and company strategic objectives.Oversee work in progress, scheduling, quality, quote accuracy, and profitability.Ensure quality customer service with optimal response times and professionalism through technician evaluations and training needs.
Communication and Feedback :
Provide regular updates to department staff on company news, market trends, and other relevant information.
Financial Assistance and Strategy :
Assist in resolving debtor disputes and aid in cash collections.Meet growth and market share increase objectives.Analyze, prepare, and implement strategies to target and convert new business accounts, including cold calling potential clients.
Administrative Responsibilities :
Ensure administrative procedures are correctly followed.Perform administrative duties accurately and promptly.Maintain customer records and quote registers.
Reporting and Housekeeping :
Prepare and present reports as required.Promote and maintain good housekeeping best practices.Conduct monthly ASEC audits for scorecard evaluations.
Operational Efficiency :
Submit daily timesheets and job cards promptly after completion.Report on outstanding work in progress and labor recoveries against set targets.Manage and reduce excess overtime.
Required Minimum Knowledge, Skills, Education, Training, and Experience :
Skills :