Workshop Manager

AFGRI Group Holdings; Tzaneen; On-site; ZAR 250 000 - 450 000; Full time

Job summary

An established industry player is seeking a skilled Mechanisation Technician to oversee repair and maintenance of agricultural and construction equipment. This role involves supervising a dynamic workshop team, ensuring compliance with health and safety regulations, and fostering strong customer relationships. The ideal candidate will have a solid background in mechanisation, particularly with John Deere equipment, and possess excellent leadership and analytical skills. Join a forward-thinking company that values quality and customer service, and contribute to the success of a vital industry in a supportive and growth-oriented environment.

Qualifications

• 5 years as a qualified mechanisation technician, with 3 years John Deere experience.
• Strong leadership and customer service skills are essential.

Responsibilities

• Supervise workshop activities and ensure compliance with safety regulations.
• Resolve workshop-related problems and maintain customer relationships.

Skills

Customer Service

Analytical Skills

Problem Analysis

Team Leadership

Quality Focus

Education

Grade 12

Tools

Microsoft Dynamics Navision

Precision Measuring Instruments

Mechanical Engineering Tools

Job description

The purpose of this role is to ensure that agricultural as well as construction and forestry equipment is repaired and maintained and to assist and supervise Technicians in their duties.

Manage all required workshop duties.

REQUIRED MINIMUM EDUCATION / TRAINING

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• 5 years experience as a qualified mechanisation technician, of which 3 years must be John Deere experience.

KEY PERFORMANCE AREAS

• Supervise all workshop activities including scheduling and controlling work processing.
• Identify, investigate, and resolve all workshop-related problems.
• Maintain a safe work environment and ensure compliance with health and safety regulations.
• Ensure protective equipment is used as prescribed.
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time.
• Handle all warranty claims and ensure credits are received.
• Oversee scheduling and control working hours and ensure that the status of job cards is updated.
• Ensure control of tools and workshop equipment.
• Report on activities as required by management.
• Enforce and monitor budget control.
• Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations.

TECHNICAL KNOWLEDGE / COMPETENCIES

• Good Customer Services.
• Lead the workshop team.
• Understanding of agriculture, agricultural technology, and farmers.
• Valid driver's license.

BEHAVIOURAL COMPETENCIES

• Business and customer orientation.
• Analytical.
• Safety cautious.
• Problem analysis.
• Focus on quality.
• Accountability.
• Ability to work individually as well as in a team.
• Good customer service and interpersonal behaviour.

Closing Date: 25 April 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRIs Employment Equity Policy.

Applicants are informed that in order to consider any application for employment we will have to process your personal information.

A law known as the Protection of Personal Information Act 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination, and use of that person's personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice which can be accessed and viewed on the AFGRI Group website. We request you kindly download and read.

Job Type: Permanent

Market Related

EE Position

Location:

Required Experience: Manager

Key Skills:

Computer Hardware, Lean Manufacturing, APQP, Quality Assurance, Data Collection, ISO 9001, Microsoft Dynamics Navision, Landscape Maintenance, Fabrication, Precision Measuring Instruments, Mechanical Engineering, Process Engineering.