The Workshop Manager is responsible for overseeing the day-to-day operations of a multi-trade workshop and yard, ensuring the efficient maintenance, repair, and servicing of Suspended Access Equipment (SAE). This role is responsible for coordinating workshop activities, maintaining high safety and quality standards, and ensuring equipment is serviced and repaired in accordance with operational requirements.
KEY RESPONSIBILITY AREAS:
Production / Operations:
- Manage workshop and field service maintenance operations.
- Attend to breakdowns promptly and efficiently Supervise, mentor, train, evaluate and discipline direct reports.
- Allocate and oversee technician workloads.
- Support technicians with troubleshooting (onsite and remote).
- Ensure quality control of all workshop and yard work.
- Ensure that each hoist and associated components has a work history to satisfy Driven Machinery Regulations (DMR) and OEM requirements.
- Maintain strong customer relationships and provide timely technical feedback.
Administration:
- Manage maintenance budgets and control repair costs.
- Ensure accurate completion and sign-off of job cards and timesheets.
- Order spare parts and manage stock control, including stock takes.
Health, Safety, Environment and Quality
- Aim for zero harm in health, safety, and environmental practices.
- Identify workplace hazards and implement measures to reduce risk.
- Ensure risk assessments are completed regularly.
- Maintain high housekeeping and safe operating standards in the workshop.
- Stay updated on equipment maintenance best practices.
- Ensure field technicians follow client site safety and security rules.
- Help maintain the company's ISO certification standards.
- Comply with the ECSA Rules of Conduct and the Engineering Professions Act (2013), as well as the SkyJacks Code of Conduct for LMI's.
- Participate in SAE training when required.
Maintenance & Equipment Management:
- Ensure rental fleet is properly maintained and available for operational requirements.
- Oversee scheduled maintenance, repairs, and servicing in line with OEM specifications and company procedures.
- Maintain accurate machine and equipment service histories (DMR and OEM compliant)Reduce equipment downtime and breakdown frequency.
- Ensure hire equipment reliability and readiness.
Education, Experience and Competencies Required:
- Minimum Grade 12 required, with a relevant trade qualification preferred,
- At least 10 years' experience in servicing and maintaining SAE equipment; LMI registration is advantageous
- Maintain discipline and enforce company policies consistently.
- Ensure compliance with reasonable management instructions.
- Work overtime when operationally required.