Workshop Foreman / Service Manager

The Talent Room; Durban; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading automotive workshop is seeking a dedicated Workshop Foreman or Junior Service Manager to oversee daily operations. The ideal candidate will manage workflow, maintain service quality, and lead a team of technicians, ensuring customer satisfaction and compliance with safety standards.

Qualifications

• 3 to 5 years in a supervisory role within an automotive workshop.
• Experience with earthmoving equipment preferred.
• Valid driver's license required.

Responsibilities

• Manage day-to-day workshop operations and ensure timely completion of tasks.
• Supervise and mentor workshop personnel, fostering a productive environment.
• Ensure compliance with health and safety regulations.

Skills

Troubleshooting

Repairing technical equipment

Flexible shifts

Education

Matric / Grade 12 Certificate

Relevant trade-tested qualification

Job description

We are seeking a dedicated and experienced Workshop Foreman or Junior Service Manager to oversee the daily operations of our automotive workshop. The ideal candidate will ensure efficient workflow, maintain high-quality service standards, and lead a team of technicians and support staff.

Key Responsibilities :

• Workshop Operations : Manage day-to-day activities, ensuring timely completion of repair and maintenance tasks.
• Team Leadership : Supervise and mentor workshop personnel, including mechanics and technicians, fostering a collaborative and productive environment.
• Quality Assurance : Ensure all work meets established quality standards and complies with safety regulations and industry best practices.
• Inventory Management : Oversee inventory levels of spare parts, tools, and equipment, ensuring availability and minimizing downtime.
• Customer Interaction : Interface with customers to understand their requirements, provide estimates, and ensure satisfaction with services rendered.
• Record Keeping : Maintain accurate records of maintenance activities, repairs, and inventory, preparing reports for management as needed.
• Process Improvement : Identify opportunities for enhancing workshop efficiency and implement necessary changes.
• Compliance : Ensure adherence to health and safety regulations within the workshop environment.

Minimum Requirements :

• Education : Matric / Grade 12 Certificate.
• Qualifications : Relevant trade-tested qualification (e.g., Motor Mechanic, Diesel Mechanic).
• Experience : 3 to 5 years in a supervisory role within an automotive workshop, preferably with experience in earthmoving equipment.
• Licenses : Valid driver's license.
• Skills : Proficient in troubleshooting, testing, repairing, and servicing technical equipment; ability to work flexible shifts and adapt to changing schedules