Workshop Foreman (Motorcycles)

J.A.Z Recruitment; Stellenbosch; On-site; ZAR 200,000 - 400,000; Full time

Job summary

An established industry player is seeking a skilled Motorcycle Technician to lead a dynamic workshop team. This role involves managing workshop operations, ensuring profitability, and providing exceptional service to customers. The ideal candidate will have extensive workshop experience, a valid motorcycle license, and the ability to effectively manage a team. Join this forward-thinking company and take your career to the next level while contributing to a high-quality service environment. If you are passionate about motorcycles and have a knack for technical problem-solving, this opportunity is perfect for you.

Qualifications

• 5 years of workshop experience as a technician in a dealership.
• Supervisory experience in a workshop is highly advantageous.

Responsibilities

• Manage and monitor labour sales and workshop profitability.
• Provide effective technical support and ensure high-quality service delivery.

Skills

Team Management

Technical Problem Solving

Workshop Planning

Customer Service

Education

Senior Certificate (Grade 12)

Qualified Motorcycle Technician

Job description

Provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.

POSITION INFO :

Key Performance Areas :

• Manage and monitor labour sales and workshop profitability, and always conduct effective workshop planning
• Plan workshop production according to productive and available staff
• Attend to escalated workshop (technical) problems accordingly
• Evaluate all serviced vehicles (technical) and assist in ordering parts
• Maintain good housekeeping within department
• Manage training of all service staff
• Provide feedback to all workshop staff on individual performance against targets
• Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
• Manage risk (financial and non – financial) within department
• Manage and drive personal and professional development
• Provide efficient and effective internal communication

Minimum Requirements :

• Senior Certificate (Grade 12)
• Qualified Motorcycle Technician
• 5 Years’ Workshop experience in a Dealership as Technician.
• Supervisory / Foreman experience in a Workshop would be highly advantageous.
• The aptitude and competency to manage a team effectively
• Valid motorcycle license