A Well-established Dealership, has a vacancy for a Workshop Foreman with at least 5 years relevant experience in a dealership join their team in Stellenbosch (Western Cape)
Main Purpose of the Role:
To provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximizing service sales and profitability by creating customer confidence in the Dealership by providing quality service.
Key Performance Areas:
- Manage and monitor labor sales and workshop profitability, and at all times conduct effective workshop planning
- Plan workshop production according to productive and available staff
- Attend to escalated workshop (technical) problems accordingly
- Evaluate all serviced vehicles (technical) and assist in ordering parts
- Maintain good housekeeping within department
- Manage training of all service staff
- Provide feedback to all workshop staff on individual performance against targets
- Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
- Manage risk (financial and non – financial) within department
- Manage and drive personal and professional development
- Provide efficient and effective internal communication
Minimum Requirements:- Senior Certificate (Grade 12)
- 5 Years’ Workshop experience in a Dealership
- Supervisory/Foreman experience in a Workshop would be highly advantageous.
- The aptitude and competency to manage a team effectively
Essential Competencies/Skills/Knowledge:- Diagnostic Ability/Skills
- Working knowledge of i-vehicles
- Planning & Organizing
- Customer & Service Orientation
- Leading & Managing Teams
- Following Instructions & Procedures
- Coping with Pressure & Setbacks
A competitive salary is offered plus an incentive scheme, as well as standard company benefits such as medical aid and provident fund contributions.