Workshop Foreman

Sydsen Group (Pty) Ltd; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An automotive dealership is seeking a Workshop Foreman to oversee workshop operations and staff in Johannesburg North. The ideal candidate will ensure high productivity, quality service, and adherence to health and safety standards. A strong focus on customer satisfaction and proven supervisory experience are essential. This positions holds a salary of R27,500 per month.

Qualifications

• Proven ability to supervise and manage workshop staff.
• Experience in staff performance assessment and reporting.
• Strong problem-solving and customer service skills.

Responsibilities

• Maximize efficient use of labor and equipment for high productivity.
• Ensure all chargeable materials are recorded on job cards.
• Guarantee a high level of repair and service quality.

Skills

Strong problem-solving skills

Customer service skills

Supervisory skills

Technical knowledge maintenance

Job description

Job Title : Workshop Foreman

Reports To : Service Manager

Salary : R27,500.00 per month

Location : Johannesburg North

Department : Service / Workshop

An automotive dealership in Sandton is looking for a Workshop Foreman to start asap

Relationships and Personal Activities

Reports To :

• Service Manager

Responsible For :

Technicians, Apprentices, Workshop Cleaners, Wash-Bay Staff

Diagnostic and Repair Equipment, Tools, Gauges, and Measuring Equipment

Liaison With :

Customers, Internal Staff, Manufacturer Representatives

Health & Safety Officials, Training Authorities, and Other External Representatives

Objectives and Key Tasks

Improved Profitability

Maximize efficient use of labor and equipment for high productivity.

Ensure all chargeable materials are recorded on job cards.

Minimize waste of consumables.

Customer Satisfaction

Guarantee a high level of repair and service quality.

Maintain cleanliness and care of customer vehicles throughout the service process.

Health and Safety

Ensure staff adhere to all health and safety standards.

Protect customers and their property from workshop hazards.

Limits of Authority

Capital Expenditure : No purchasing authority.

Operational Expenditure : May procure essential tools / equipment with written Service Manager approval.

HR Authority : No hiring / firing rights; may discipline staff on routine matters.

Main Job Functions

Staff Management

Ensure all staff are adequately trained and working efficiently.

Fairly allocate job assignments to technicians.

Supervise the use of equipment and maintain document security.

Coordinate with other departments.

Ensure repair orders are properly costed and coded.

Oversee sublet suppliers to ensure competence, competitive pricing, and timely delivery.

Security

Ensure customer vehicles and belongings are secure.

Account for all parts / materials issued from the Parts Department.

Secure all tools, documentation, and equipment.

Administration

Monitor and manage job progress through the workshop.

Authorise internal parts and consumables requisitions.

Approve non-productive time related to vehicle work.

Enforce and uphold health and safety procedures.

Distribute updated technical manuals and service information.

Assign fixed rate units to job cards prior to costing and warranty claims submission.

Maintain overall workshop control and efficiency.

Experience and Qualifications

Proven ability to supervise and manage workshop staff.

Experience in staff performance assessment and reporting.

Strong problem-solving and customer service skills.

Ability to maintain and improve technical knowledge and skills.

Prior experience with BSI systems is preferred.