Workshop Foreman

Sydsen; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An automotive dealership in Johannesburg North is seeking a Workshop Foreman to manage workshop operations and lead staff effectively. This role involves ensuring high productivity, training staff, and maintaining customer satisfaction. Candidates should have proven experience in workshop management and strong problem-solving skills. The position is available immediately with a competitive salary of R27,500.00 monthly.

Qualifications

• Proven ability to supervise and manage workshop staff.
• Experience in staff performance assessment and reporting.
• Strong problem-solving and customer service skills.

Responsibilities

• Ensure all staff are adequately trained and working efficiently.
• Supervise the use of equipment and maintain document security.
• Maximize efficient use of labor and equipment for high productivity.

Skills

Supervision

Problem-solving

Customer service

Technical knowledge

Job description

SUMMARY :

Job Title : Workshop Foreman

Reports To : Service Manager

Salary : R27,500.00 per month

Location : Johannesburg North

Department : Service / Workshop

POSITION INFO :

An automotive dealership in Sandton is looking for a Workshop Foreman to start asap

Relationships and Personal Activities

Reports To :

• Service Manager

Responsible For :

Technicians, Apprentices, Workshop Cleaners, Wash-Bay Staff

Diagnostic and Repair Equipment, Tools, Gauges, and Measuring Equipment

Liaison With :

Customers, Internal Staff, Manufacturer Representatives

Health & Safety Officials, Training Authorities, and Other External Representatives

Objectives and Key Tasks

Improved Profitability

Maximize efficient use of labor and equipment for high productivity.

Ensure all chargeable materials are recorded on job cards.

Minimize waste of consumables.

Customer Satisfaction

Guarantee a high level of repair and service quality.

Maintain cleanliness and care of customer vehicles throughout the service process.

Health and Safety

Ensure staff adhere to all health and safety standards.

Protect customers and their property from workshop hazards.

Limits of Authority

Capital Expenditure : No purchasing authority.

Operational Expenditure : May procure essential tools / equipment with written Service Manager approval.

HR Authority : No hiring / firing rights; may discipline staff on routine matters.

Main Job Functions

Staff Management

Ensure all staff are adequately trained and working efficiently.

Fairly allocate job assignments to technicians.

Supervise the use of equipment and maintain document security.

Coordinate with other departments.

Ensure repair orders are properly costed and coded.

Oversee sublet suppliers to ensure competence, competitive pricing, and timely delivery.

Security

Ensure customer vehicles and belongings are secure.

Account for all parts / materials issued from the Parts Department.

Secure all tools, documentation, and equipment.

Administration

Monitor and manage job progress through the workshop.

Authorise internal parts and consumables requisitions.

Approve non-productive time related to vehicle work.

Enforce and uphold health and safety procedures.

Distribute updated technical manuals and service information.

Assign fixed rate units to job cards prior to costing and warranty claims submission.

Maintain overall workshop control and efficiency.

Experience and Qualifications

Proven ability to supervise and manage workshop staff.

Experience in staff performance assessment and reporting.

Strong problem-solving and customer service skills.

Ability to maintain and improve technical knowledge and skills.

Prior experience with BSI systems is preferred.