Workshop Foreman

Senwes; East London; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Senwes Equipment seeks a Working Foreman for managing technical and administrative aspects of the workshop. The role includes workshop management, client liaison, and mentoring staff to uphold service quality and safety standards. The ideal candidate will ensure effective operations and continuous improvement in service delivery.

Qualifications

• Experience in workshop management and agri-mechanical equipment.
• Strong technical background with ability to mentor staff.
• Understanding of health and safety regulations.

Responsibilities

• Manage workshop operations, job cards, and service delivery.
• Develop marketing strategies and ensure client satisfaction.
• Oversee financial operations and compliance standards.

Skills

Technical support

Workshop management

Client communication

Financial management

Job description

Purpose of the job

Senwes Equipment is looking for a Working Foreman responsible to effectively and accurately manage the technical and administrative aspects regarding the workshop.

Duties And Responsibilities

Effective Workshop Management:

• Initiate and manage job cards with precision
• Oversee daily orders and address complaints swiftly
• Provide technical support both internally and externally
• Handle claims and maintain the claims room meticulously
• Conduct ad hoc inspections of serviceable vehicles and tractors
  
  

Marketing & Client Liaison

• Develop and implement targeted marketing strategies
• Organize client clinics, promotions, and inspection programs
• Ensure continuous, effective client communication and timely complaint resolution
  
  

Admin Excellence

• Generate and review reports with accuracy
• Assist in financial management and budget tracking
• Uphold high standards in internal and external communication
• Ensure compliance with health and safety regulations
  
  

Mentoring & Development

• Schedule and manage workshop personnel effectively
• Set clear goals and provide regular feedback
• Support staff development and identify growth opportunities
• Ensure adherence to relevant legislation and regulations
  
  

Technical Expertise

• Deliver top-notch service and maintenance for agri-mechanical equipment
• Monitor and enhance workshop productivity
• Ensure high-quality service delivery and inspect technician work before approval