Assist the Technician in performing planned services, repairs, and maintenance on HAKO machines and components in accordance with supplier standards and customer requirements.
Key Performance Areas
Ensure the most effective use of available time and equipment.
Assist with diagnosing HAKO machine systems and carry out repairs, services, and maintenance on HAKO machines / forklifts on customer sites or at BHBW site (Workshop repairs).
Ensure compliance with warranty processes and conditions.
Maintain accurate and professional documentation on each job, including failure analysis and reporting.
Assist with demo shows for HAKO machines.
Assist with completing the PDI process and signing off on new HAKO machines.
Maintain a safe working environment in accordance with safety policies and procedures.
Achieve individual balanced scorecard and KPIs.
Practice effective self-management and performance ownership.
Follow any reasonable instructions.
Qualification, Experience, and Competencies
Grade 12 or N3 equivalent within the relevant field.