Workplace Experience Manager

Bolt; Johannesburg; On-site; ZAR 400,000 - 500,000; Full time

Job summary

An established industry player is seeking a passionate Workplace Experience Manager to enhance the office environment in Johannesburg. This role is pivotal in creating a welcoming atmosphere for employees and partners alike. You will oversee office management, maintain relationships with service providers, and ensure compliance with budget guidelines. Your expertise in facilities management and effective communication will help shape a positive company culture. Join this forward-thinking team and contribute to their mission of making cities more people-friendly, not car-centric. If you thrive in dynamic environments and have a drive for excellence, this opportunity is perfect for you.

Qualifications

• Experience in managing workplace environments and supporting teams.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Ensure South African offices are welcoming and conducive to work.
• Manage relationships with landlords and service providers.

Skills

Attention to Detail

Multitasking

Prioritization

Effective Communication

Problem Solving

Education

Experience in Workplace / Facilities / Office Management

Tools

Google Suite

Slack

Videoconferencing Tools

MacBooks

Job description

We are looking to hire a Workplace Experience Manager to join our People & Workplace team in Johannesburg, South Africa.

About Us: With over million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa.

And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the Role

We are looking for a Workplace Experience Manager based in Johannesburg, South Africa. Someone with passion to help and guide people and sees solving office-related issues as a challenge.

Often being the first person our partners or our own employees meet when coming to the office, you will greet, guide, and make people feel welcome. This role is crucial in shaping the face and perception of Bolt.

Main Tasks and Responsibilities:

1. Take care of all our South African offices in Jhb and Cape Town, ensuring they are pleasant, welcoming, and conducive places to work.
2. Manage relationships with the landlord and service providers, including negotiating contracts, overseeing agreements, and organizing invoices.
3. Keep track of office budgets and expenses, ensuring compliance with company guidelines.
4. Assist our Regional Workplace Experience Manager, Real Estate team, and other local teams.
5. Plan team events and celebrations, foster a positive company culture, assist local teams, and adapt to the dynamic needs of a growing company.

What We Expect

About You:

1. You have experience in Workplace / Facilities / Office Management and possess a hands-on, positive attitude with a passion for supporting others.
2. You are skilled in attention to detail, multitasking, prioritization, and focus.
3. You have excellent spoken and written English, with additional languages being a plus.
4. You are proficient in Google Suite, Slack, and familiar with MacBooks and videoconferencing tools.
5. You handle confidential information carefully and communicate effectively with international teams.
6. You are capable of effective communication, conveying messages clearly and accurately across all organizational levels.

Experience is great, but what we really look for is drive, intelligence, and integrity.

So even if you don't tick every box, please consider applying! Apply now and join us to make cities for people, not cars.