Widget Integrations Specialist

Traveltechessentialist; South Africa; Remote; ZAR 381,000 - 434,000; Full time

Job summary

A leading travel technology company is seeking a detail-oriented individual for a remote Customer Experience role. You will lead projects that shape the customer onboarding process, assist clients in integrating technology into their websites, and provide essential training. Ideal candidates are fluent in English, organized, and have experience with various CMS platforms and HTML embedding.

Benefits

Travel perks

Growth opportunities

Global collaboration

Impact from Day 1

Qualifications

• Fluent in English; knowledge of other languages is a plus.
• Experience in customer-facing roles and project management.
• Comfortable working independently in a remote environment.

Responsibilities

• Lead projects that shape the customer onboarding journey.
• Help customers integrate WeTravel Widgets into their websites.
• Provide personalized training for new customers.

Skills

Fluency in English

Organizational skills

Proactive project management

Experience with WordPress, Squarespace, or Shopify

Detail-oriented

Hands-on experience with HTML embedding

Job description

Location

South Africa

Employment Type

Full time

Location Type

Remote

Department

Customer Experience (CX)

Compensation

Compensation: $22K – $25K

Hi, I’m Alexis — born and raised in Argentina, now leading WeTravel’s brand-new Onboarding team! I joined in March 2023 as an Account Manager, and in October 2024, I jumped at the chance to create and lead this department.

Our mission? We aim to get new customers up and running with WeTravel quickly and seamlessly so they can focus on growing their business while we do the heavy lifting. We’re problem-solvers, educators, and partners with our clients, and we’re looking for someone excited to shape the future of travel tech with us.

If you’re curious, detail-oriented, and love combining technical skills with client-facing collaboration, this could be your next adventure.

How we work

Our Onboarding team supports new customers right when they need it most. We help our clients get started by embedding WeTravel Widgets into their websites and even creating the websites for them! We also provide personalized training to make sure every new customer feels completely confident using the WeTravel platform.

Why You’ll Love It Here

Impact from Day 1 – You’re not just supporting, you’re leading projects that directly shape the customer journey.

Global Collaboration – Work with clients and teammates from all over the world.

Growth Opportunities – Learn web technologies, project management, customer onboarding, and travel tech inside out.

Creative Problem-Solving – Every client is different, so no two projects are the same.

Travel Perks – You\'ll get to see the world from our annual team off-site somewhere sunny to time in our Amsterdam HQ.

Why You Should or Shouldn’t Apply

You should apply if you:

• Are fluent in English (bonus points for other languages).
• Are organized, proactive, and love managing multiple projects at once. Are detail-oriented and comfortable in customer-facing roles.
• Have experience working with WordPress, Squarespace, Shopify, or other CMS platforms.
• Are excited to work independently in a remote-first environment.
• Are passionate about educating customers and colleagues, performance improvement, and commercial success.
• Have hands-on experience with HTML embedding.