Wellness Officer - Western Cape

Fidelity Services Group; Wes-Kaap; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading integrated risk and security solutions provider is seeking a Wellness Officer to support employee mental health and wellness. The role involves counseling, facilitating workshops, and promoting wellness initiatives. Candidates should possess a degree in social work and strong interpersonal skills, with opportunities for growth within the organization.

Benefits

Growth opportunities

Development programs

Qualifications

• Previous experience in mental health or wellness setting.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Provide counseling and emotional support to employees.
• Facilitate workshops on health challenges and coping mechanisms.
• Promote wellness awareness through internal communication.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Education

Degree in Social Work

Job description

REGIONAL FIDELITY CARES AND WELLNESS CHAMPION

Vacancy: Wellness Officer
Reporting to: Corporate Wellness Manager
Location: Western Cape

Main Job Purpose:

The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.

Minimum Requirements:

• A degree in social work or a related field.
• Licensed or eligible for licensure as a social worker in the state of employment.
• Previous experience providing counselling and support services in a mental health or wellness setting.
• Strong interpersonal and communication skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Familiarity with mental health resources and support services in the community.
• Ability to maintain confidentiality and professionalism in all interactions with employees.
• Commitment to promoting mental health and wellness in the workplace.

Job Objectives:

• Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships.
• Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression, and build resilience and coping mechanisms.
• Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Provide or facilitate counselling services for employees and their immediate families.
• Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Conduct Mental Health First Aid Training and facilitate or schedule training for employees to become Mental Health First Aid Trainers.
• Provide emotional and practical support to employees affected by the death of a co-worker.
• Collaborate with HR and COIDA department managers to identify affected employees and create regional WhatsApp groups for quick communication.
• Schedule bereavement and counselling sessions facilitated by grief counsellors within one week of incidents.
• Report back to the National Wellness Manager within 24 hours.
• Create peer support groups within teams to foster empathy and shared healing.
• Facilitate quarterly on-site health screenings focusing on blood pressure, glucose levels, BMI, etc.
• Facilitate ongoing workshops on physical wellness and promote these through internal communication channels.
• Facilitate financial literacy workshops on budgeting, savings, and debt management, and promote these via internal communication.
• Coordinate pre-retirement planning sessions for employees aged 50-60 with financial advisors, maintaining records and reporting monthly.
• Facilitate team-building activities and skills development programs to foster camaraderie and career growth.
• Organize Wellness Days to educate employees about wellness topics.

Other Personality Attributes:

• Energetic self-starter with a hands-on approach.
• Commercially and financially focused with an entrepreneurial streak.
• Cohesive, systemic thinker with attention to detail.
• Demanding leader with high standards and proven leadership qualities.
• Creative problem solver and confident communicator, strong in verbal and written skills.
• Influential with the ability to partner effectively across departments and stakeholders.
• Resilient team player.

This role offers growth opportunities within Southern Africa’s leading Integrated Risk and Security Solutions Provider. Successful candidates will be eligible for development programs and exposure to various business areas.

We reserve the right not to appoint to any advertised position.

Preference will be given to existing employees and candidates selected based on merit. We encourage and support Historically Disadvantaged Candidates and Disabled Candidates to apply. If you do not hear within 10 working days after the closing date, please consider your application unsuccessful.