Wellness Assistant - Mega Park Kriel

Clicks Group; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Une entreprise de vente au détail bien établie, Clicks Group, recherche un consultant en santé et nutrition pour fournir un service exceptionnel à ses clients. Le candidat idéal aura une bonne connaissance des produits de santé et un an d'expérience dans un environnement de vente au détail. Ce poste permanent exige de solides compétences en vente et en communication, visant à maximiser les ventes et à bâtir la fidélité des clients.

Qualifications

• Au moins 1 an d'expérience pertinente dans la vente.
• Formation liée au service à la clientèle requise.
• Qualification en nutrition/santé souhaitable.

Responsibilities

• Fournir un excellent service client et des conseils sur les produits de santé.
• Augmenter les ventes à travers la promotion et le merchandising.
• Adhérer aux principes de gestion des stocks.

Skills

Communication

Service à la clientèle

Compétences en vente

Compétences en marchandisage

Education

Matric

Job description

Listing reference: click_020467

Listing status: Online

Apply by: 30 June 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Mpumalanga

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Description

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
  
  

Knowledge:

• Desirable: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
  
  

Skills:

• Essential: Good communication and interaction skills
• Customer and service orientation
• Selling skills
• Merchandising skills
• Desirable:
• Basic computer literacy
  
  

Competencies:

Essential:

• Relating and Networking
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations
  
  

Desirable:

• Following Instructions and Procedures
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives
  
  

Experience:

Minimum requirements

Essential:

• At least 1 year related experience
• Selling skills; customer related training
  
  

Desirable:

• Experience working with sports nutrition and vitamin related products
  
  

Education:

• Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
• Desirable: Sports / fitness / nutrition qualification