Wellness Assistant - Clicks Sky City Mall

Clicks Group Limited; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading group in the FMCG sector is seeking a Wellness Assistant for their Sky City Mall location. The role involves delivering exceptional customer service, advising on healthcare products, and driving sales targets while maintaining high standards of hygiene in-store. Applicants should have experience in retail and a passion for health and wellness.

Qualifications

• Experience working with health and fitness products.
• Basic knowledge of retail store operations.
• Ability to deliver excellent customer service.

Responsibilities

• Deliver exceptional customer service.
• Consult with customers on health product advice.
• Drive sales through promotions and upselling.

Skills

Good communication

Customer and service orientation

Selling skills

Merchandising skills

Education

At least 1 year related experience

Job description

Wellness Assistant - Clicks Sky City MallListing reference : click_

Listing status : Online

Apply by : 24 March

Position summaryIndustry : FMCG & Supply Management

Job category : Other : FMCG, Retail, Wholesale and Supply Chain

Contract : Permanent

Remuneration : Market Related

EE position : Yes

About our companyClicks Group

IntroductionTo offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Key ResponsibilitiesDeliver exceptional customer service through in-store visibility and proactivity to customer needs.Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling.Ensure stock availability in the healthcare aisles through compliance with stock management principles.Prevent wastage by adhering to stock rotation principles.Follow all risk management policies to prevent stock losses.Maintain high standards of hygiene and cleanliness within the store.Assist in product merchandising by following the merchandising guidelines.Adhere to all store standard operating procedures.Focus on own development and product knowledge to ensure continuity of service.Job KnowledgeEssential : Basic health, fitness and supplements product knowledgeEssential : Basic knowledge of retail store operations principlesJob Related SkillsEssential : Good communication and interaction skillsEssential : Customer and service orientationEssential : Selling skillsEssential : Merchandising skillsJob ExperienceEssential : At least 1 year related experienceEssential : Experience working with sports nutrition and vitamin related productsEducationRelating and NetworkingPersuading and InfluencingFollowing Instructions and ProceduresDelivering Results and Meeting Customer ExpectationsPresenting and Communicating InformationAchieving Personal Work Goals and ObjectivesCoping with Pressures and SetbacksAdapting and Responding to ChangeAdhering to Principles and ValuesPlanning and OrganisingWorking with PeopleKindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.