Website Operations Manager - Amorosa

Furniture Force (Pty) Ltd T / A Decofurn Furniture; Gauteng; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Decofurn Furniture is hiring an Assistant Website Warehouse Manager to oversee dispatching of orders and manage warehouse staff. The role involves ensuring compliance with warehouse processes, high-level customer service, and maintaining documentation. Candidates should have a Grade 12 qualification, relevant logistics education, and retail experience.

Qualifications

• 3+ years retail/logistics experience required.
• Experience with Warehouse Management Systems is necessary.
• Excellent communication and interpersonal skills are crucial.

Responsibilities

• Manage compliance with existing warehouse processes.
• Plan and oversee dispatch procedures and delivery.
• Recruit and manage staff attendance and performance.

Skills

Communication

Interpersonal Skills

Logistics Management

Education

Grade 12 or equivalent

Relevant diploma/degree in logistics or operations

Tools

Warehouse Management Systems

Microsoft Word

Microsoft Excel

Google Sheets

Microsoft Outlook

Job description

Assistant Website Warehouse Manager

Welcome to Decofurn, where quality meets affordability in every piece we offer.

With 12 stores across the country and an efficient online store, we're committed to providing a seamless furniture shopping experience.

As the Assistant Website Warehouse Manager, your primary responsibility is to manage the accurate and efficient dispatching of all website orders.

This includes managing employees in your department and handling customer service queries related to delivery.

This position is on a 6-day work week.

Key Responsibilities

1. Manage compliance with existing warehouse processes.
2. Ensure correct dispatch procedures are followed.
3. Plan deliveries as needed.
4. Maintain efficient documentation of picking slips, delivery notes, waybills, and manage relations with third-party logistics partners.
5. Review processes and data regularly to maximize efficiency.
6. Focus extra planning during peak periods.
7. Align transport requirements with orders.
8. Provide high-level customer service.
9. Manage quality control and order accuracy.
10. Compare invoices to physical stock accurately.
11. Ensure timely picking of correct orders.
12. Maintain quality control of stock handling.

Employee Management

1. Recruit new staff when needed.
2. Oversee attendance and punctuality.
3. Handle disciplinary actions.
4. Conduct performance reviews.

Candidate Profile

• Grade 12 or equivalent.
• Relevant diploma/degree in logistics or operations preferred.
• 3+ years retail/logistics experience.
• Experience with Warehouse Management Systems.
• Computer literacy: Word, Excel, Outlook, Google Sheets.
• Excellent communication and interpersonal skills.

If you're interested, join our team of passionate individuals dedicated to success. We foster a culture where every contribution is valued. Ready to make an impact and thrive in a collaborative environment? Apply now and let's embark on this journey together!