Warranty Clerk

ExecutivePlacements.com - The JOB Portal; Umhlanga Rocks; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading automotive company is seeking a Warranty Clerk to manage warranty claims processes with a focus on accuracy and compliance. The role requires collaboration across departments and strong administrative skills. Ideal candidates will have at least 2 years of experience in the automotive sector and a Matric certificate.

Qualifications

• Minimum 2 years of experience in warranty processing.
• Familiarity with dealership systems such as Keyloop or Drive.
• Strong administrative and computer skills.

Responsibilities

• Process and submit warranty claims accurately.
• Monitor claim approvals and follow-ups.
• Liaise with service and sales departments regarding warranty matters.

Skills

Problem-solving

Attention to detail

Communication

Organizational skills

Education

Matric certificate

Tools

Keyloop

Drive

Job description

Recruiter:

Fouche & Co Recruitment

Job Ref:

DBN000464/TN

Date posted:

Tuesday, July 1, 2025

Location:

Umhlanga, South Africa

Salary:

12000 Monthly

SUMMARY:

UMHLANGA

Join a reputable automotive team committed to efficiency and customer service. Excellent opportunity for a candidate with proven warranty claims experience.

Our client is a well-established player in the automotive industry, known for delivering reliable service and aftersales support.

POSITION INFO:

The successful candidate will be responsible for managing all warranty-related processes, ensuring accurate claims submissions and maintaining compliance with manufacturer standards. This role requires close collaboration with all departments and a strong focus on administrative accuracy. It offers a structured environment suited to someone who thrives on efficiency and problem-solving.

Key Responsibilities

• Process and submit warranty claims accurately and timeously
• Monitor and track claim approvals, rejections, and follow-ups
• Maintain and update warranty records and documentation
• Liaise with service, parts, and sales departments regarding claim-related matters
• Ensure compliance with manufacturer and company warranty policies
• Prepare and submit reports on warranty activities
• Coordinate audits and respond to audit queries
• Manage warranty claim adjustments and corrections
• Verify parts and labour charges against claim requirements
• Assist in identifying warranty trends and recurring issues
• Support other departments with warranty-related queries
• Provide administrative support across the dealership when needed
  
  

Key Attributes

• High attention to detail
• Strong communication and interpersonal skills
• Deadline-driven and organised
• Ability to work independently and in a team
• Problem-solving mindset
  
  

Requirements

• Matric certificate
• Minimum 2 years of experience in a warranty clerk or similar role
• Experience in processing warranty claims within the automotive sector
• Strong administrative and computer skills
• Familiarity with dealership systems such as Keyloop, Drive, or similar platforms
• Ability to support multiple departments
  
  

Remuneration

R12 000 – R16 000 per month, depending on experience

• **Only shortlisted candidates will be contacted****