Warranty Clerk

Signa Opportunity; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company is offering a program for South African unemployed youth to engage in roles related to supply chain and warranty management. Participants will be involved in process improvements, compliance with health standards, and building relationships with team members across the organization. The role requires a Grade 12 certificate and skills in communication, time management, and problem-solving.

Qualifications

• South African unemployed youth aged 18-34.
• Not previously participated in the program.
• Medically fit to work and clear security screening.

Responsibilities

• Process warranty claims and maintain quality standards.
• Collaborate with stakeholders and ensure compliance with safety standards.
• Implement and coordinate special projects as required.

Skills

Time management

Verbal communication

Written communication

Organizational skills

Problem-solving

Decision making

Proactivity

Interpersonal skills

Education

Grade 12

Certificate in Supply Chain / Logistics / Finance or related

Job description

• Comply with work rules, standards, and methods.
• Take care to minimise waste.
• Provide feedback on cost saving initiatives in area of control.
• Obtain and check information and Capture data accurately.
• File documents as per procedure.
• Ensure the company's Safe Work, and ISO related. Procedures are maintained.
• Maintain quality standards at your area of responsibility.
• Receive and inform foreman about warranty requests.
• Check serial number on Global E for warranty period and confirm or decline request.
• Open warranty job, attach order and warranty details.
• Issue parts number for the Parts to the Foreman.
• Capture warranty details on warranty control log.
• Receive labour report from the foreman, capture labour & travel on D365.
• Receive photos from Artisans, create FIR.
• Capture FIR on Global-E.
• Attend to any questions / queries on FIR.
• When work complete, ensure all info submitted.
• Process warranty claims.
• Log warranty details on warranty control log and add to job pack.
• Close job and share file with costing clerks.
• Implement and coordinate special projects (as and when required).
• Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross-
• functionally.
• Ensure open communication channels with all relevant stakeholders / suppliers.
• Collaborate with external service providers with regard to any office needs.
• Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.
• Identify incidents and accidents.
• Stop work in unsafe areas.

Requirements :

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the programme before.

Grade 12

• Certificate : Supply Chain / Logistics / Finance or related.
• Time management and ability to meet deadlines.
• Verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Interpersonal skills.
• Legal :
• Medically fit to work in the specific business area.
• Clear security screening record.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.