Warehouse Supervisor - UPD Durban (Wholesale Outbound)

Clicks Group; Pinetown; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Clicks Group is seeking a Warehouse Supervisor for their Durban branch, responsible for managing the picking, checking, and packing processes within the warehouse. The ideal candidate will have experience in logistics, strong leadership skills, and the ability to work in a fast-paced environment with adherence to safety and quality standards.

Qualifications

• 3 years experience in a logistic/warehouse environment.
• 1-2 years supervisory/people management experience.
• Matric/NQF Level 4 is essential.

Responsibilities

• Supervise picking, checking, packing, and dispatch functions.
• Ensure compliance with company policies and standards.
• Manage staff performance and conduct training.

Skills

MS Office

ERP/WMS Systems

Financial Knowledge

Negotiation Skills

Planning and Coordinating

Teamwork

Time Management

Attention to Detail

Education

Matric/NQF Level 4

Relevant Tertiary Qualifications

Tools

SAP

KNAPP

Job description

Listing reference: click_020518

Listing status: Online

Apply by: 5 July 2025

Position Summary

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Pinetown

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

We are looking to recruit a Warehouse Supervisor in our Wholesale outbound: Pick/Check/Pack or at our Dispatch department to work for United Pharmaceutical Distributors (UPD). The role will be based at the Durban branch and will report to the Operations Manager. The Warehouse Supervisor must be able to work shifts as per operational requirements.

Job Description

Job Purpose:

• Responsible for the effective and accurate management and control of of picking, checking and packing or dispatch teams within the warehouse ensuring good Wholesale and Distribution practice is applied
  
  

Job Objectives

• Effective supervision and control of the picking, checking, packing and dispatch functions
• Adherence to compliance, SOP's and company policies (SHEQ, QA)
• Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
• Equipment up-time and maintenance - Asset inspections and reports are performed as required
• Reporting on daily performance and Order status and be able to drive efficiency using WMS data
• Daily/Weekly/Monthly management reports
• Attainment of daily operational targets
• Order processing within required turnaround times. (Transfers and sales orders)
• Conduct and supervise cycle counting and bin check process
• Return stock to vendor / claims generated by operations
• Inventory and Receiving departments for both Wholesale and Distribution
• Housekeeping
• Management of quality and output levels
• Performance management of staff, staff training and discipline
• Set targets and deadlines for direct reports
• Assistance of stock counts within FMCG, PDC and Distribution
• Control and resolution of order disputes / claims internally and externally
• Manage staff compliment for overtime when required
• The new Supervisor must be able to work shifts (day, afternoon or nightshift) as per operational requirements
• Process staff time and attendance message on SAP
  
  

Minimum Requirements

Experience and Education:

• Matric/NQF Level 4 (Essential)
• Relevant Tertiary Qualifications (Advantageous)
• 3 years experience in a logistic/warehouse environment (Essential)
• 1-2 years supervisory/people management experience
  
  

Job Related Knowledge And Skills

• Computer skills on MS Office (Word and Excel)
• ERP/WMS Systems experience (SAP & KNAPP highly advantageous) and Pharmaceutical background will be advantageous
• Financial background- Budget
• Excel (Reports)
  
  

Competencies Required

• Communicate effectively at all levels
• Excellent negotiating skills
• Strong planning and co-coordinating skills
• Ability to work in a team and independently
• Ability to work under pressure / time deadlines
• Honesty and integrity
• Attention to detail
• Excellent Time Management Skills