Warehouse Supervisor (Isando)

Hired Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics recruitment agency is seeking a Warehouse Supervisor in Johannesburg. The role involves supervising storage, distribution, and inventory management while ensuring compliance and customer satisfaction. The ideal candidate has a Matric, relevant qualifications, and strong analytical skills, along with experience in warehouse management. This position is crucial for optimizing processes and leading a team effectively.

Qualifications

• Ability to express ideas clearly in written form.
• Effectively communicate ideas verbally.
• Manage and resolve workplace conflicts.
• Be sensitive to others' feelings and needs.
• Work cooperatively with others as part of a team.

Responsibilities

• Manage stock and assets in the warehouse.
• Supervise order picking and stock counting.
• Prepare worker schedules for safety compliance.
• Monitor stock levels and prevent shortages.
• Handle customer queries effectively.

Skills

Analysis skills

Intermediate proficiency in Ms. Office

Knowledge of warehouse principles

Telephone etiquette

Attention to detail

Education

Matric

Warehouse-related qualification

Computer literacy

Customer service experience

Warehouse and logistics experience

Job description

SUMMARY : POSITION INFO :

Warehouse Supervisor

Reports to (Superior) : Draught Manager

Subordinates:

• Warehouse Assistants
• Warehouse Technicians
• Warehouse Administrator

Job Purpose :

The role is primarily responsible for supervising storage, distribution, inventory management, and records maintenance in a warehouse. It also aims to ensure the company's targets and objectives are met to satisfy customer requirements.

PERSON SPECIFICATION

Qualifications & Experience :

• Matric
• Warehouse-related qualification
• Computer literacy
• Customer service experience
• Warehouse and logistics experience

Skills & Knowledge :

• Analysis skills
• Intermediate proficiency in Ms. Office
• Knowledge of warehouse principles
• Telephone etiquette
• Attention to detail

Personal Attributes :

• Written Communication: Ability to clearly express ideas in written form with proper organization, grammar, and terminology suitable for the audience.
• Verbal Communication: Effectively communicate ideas verbally in individual or group settings, adjusting language to the audience.
• Conflict Management: Manage and resolve workplace conflicts effectively.
• Interpersonal Sensitivity: Be aware of and empathetic to others' feelings and needs.
• Teamwork: Work cooperatively with others as part of a team.
• Business Acumen: Understand key business issues and external factors affecting organizational success.
• Drive and Commitment: Set high standards and demonstrate a strong bias towards action.
• Tenacity: Persist with plans until objectives are achieved or deemed unattainable.
• Negotiation: Explore alternatives to reach mutually acceptable outcomes.
• Persuasiveness: Communicate convincingly to influence others.
• Planning, Organizing & Controlling: Establish effective courses of action for oneself and others.
• Task Structuring: Prioritize and manage tasks efficiently.
• Analytical Thinking: Break down complex problems systematically.
• Judgement: Evaluate information carefully and logically.
• Decision Making: Make sound decisions based on available information.
• Implementing Decisions: Follow through on decisions responsibly.
• Adaptability: Maintain effectiveness amidst environmental changes.
• Motivation and Work Ethic: Show enthusiasm, fairness, justice, and integrity.
• Problem Solving & Decision Making: Take initiative in routine problem-solving and decision-making.

JOB SPECIFICATION :

The main tasks include:

• Managing stock and assets in the warehouse.
• Supervising order picking, goods in/out, stock counting, and identifying stock.
• Preparing worker schedules and ensuring safety compliance.
• Ensuring stock accuracy and proper storage locations.
• Monitoring stock levels and preventing shortages.
• Handling customer queries and submitting reports.
• Minimizing stock loss and conducting timely stock counts.

Managing asset movements, logistics, and transportation, ensuring timely delivery and proper record keeping.

Additional responsibilities include inventory and asset management, supervising staff, implementing quality control, maintaining documentation, optimizing processes, facilitating communication, training staff, ensuring customer satisfaction, and enforcing policies.