Warehouse Supervisor

Deutsche Post; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Deutsche Post DHL Group's DHL Supply Chain South Africa is seeking a Supervisor to coordinate and support a busy operation, ensuring safety, quality and performance. You will lead the operational team, manage shifts and timekeeping, and drive adherence to SOPs.

The role requires matric, a logistics diploma, strong leadership, and experience in warehouse environments. You will monitor KPIs, support HR processes, and maintain a safe, efficient workplace while continuously improving processes.

Qualifications

• Matric / Grade12 required.
• Diploma in Logistics / Warehouse Management / Supply Chain Management.
• Computer literate.
• Leadership and supervisory experience.
• Strong literacy and numeracy.
• Good problem solver with attention to detail.
• Effective communication with team members and clients.
• Ability to work in a rapidly changing environment.
• Logistics and warehouse experience.
• WMOS 2017 knowledge.

Responsibilities

• Manage the operation.
• Drive and develop team culture.
• Delivery of KPIs.
• Compliance with statutory and company policies.
• Ensure quality control.
• Manage change effectively.
• Adhere to SOPs.
• Manage time and attendance; update Kronos daily.
• Stock counts participation.
• Maintain safe, secure, clean work environment.
• Maximize accuracy, productivity and space utilization.
• Basic WMOS / PRIDE understanding to deliver KPIs.
• Translate, analyse and deliver customer needs through operations.
• Adherence to Health & Safety and SHERQ rules.
• Workload planning and forecasting routines.

Skills

Leadership skills

Supervisory experience

Communication skills

Problem solving

Attention to detail

Ability to work in rapidly changing环境

Logistics and warehouse experience

Computer literate

Literacy and Numeracy

WMOS 2017 experience

Education

Matric / Grade12

Logistics / Warehouse Management / Supply Chain Management Diploma

Job description

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Supervisor

Job Purpose:

To coordinate and provide support for and develop the operational team in running a safe and efficient operation, working within clear guidelines to help achieving and sustaining the operational standards and defined goals for your area of responsibility, by managing individual and team performance.

Key Responsibilities

• Manage the operation.
• Drive and develop team culture.
• Delivery of Key Performance Indicators.
• Compliance with Statutory and Company Policies and Procedures.
• Ensure quality control.
• Manage change effectively.
• Ensure compliance to Standard Operating Procedures.
• Manage time and attendance. Update Kronos time and attendance system daily.
• Manage IR related matters and report to HR and Site Management.
• Active participation in stock counts (planning, preparation and physical counting of stock).
• Delivery of safe, secure and clean work environment for team members.
• Maximize accuracy, productivity and space utilization.
• Basic WMOS / PRIDE understanding to facilitate and ensure KPI's are delivered.
• Translate, analyse and deliver customer needs through effective operations.
• Adherence to Health & Safety rules.
• Adhere to the units SHERQ rules and best practices
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished.
• Always wear the company uniform with pride, ensuring that the uniform is clean and presentable
• Timeous and accurate completion of tasks
• Report any person’s behavior that may impact on the safety, quality or integrity of the stored product
• Ensure the product safety, quality and integrity are not compromised.
• Report any person’s behavior that may impact on the safety, quality or integrity of the stored product.
• Effective Leadership and Management of the operational and administrative teams
• Maintain appropriate information / reporting systems to monitor the depot performance on an ongoing basis.
• OMS - support and monitor / manage.
• Willingness and availability to work shifts and overtime due to operational requirements.
• Ensure that all work areas are kept neat and tidy

Qualifications & Experience

• Matric / Grade12
• Logistics / Warehouse Management / Supply Chain Management Diploma
• Computer literate
• Leadership skills
• Supervisory experience
• Literacy and Numeracy
• Good problem solver
• Attention to detail
• Ability to communicate effectively with team members and clients
• Ability to work within a rapidly changing environment
• Logistics and warehouse experience
• WMOS 2017 experience and knowledge

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers
• Develops and delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect other’s views
• Develop strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides employees, colleagues and business partners with candid and regular feedback
• Provides employees with development opportunities
• Supports employees with career opportunities
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develop new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

Languages

• English - verbal and written.