Warehouse Supervisor

Bevco; Gauteng; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a Warehouse Supervisor to enhance customer service and operational efficiency. This role is pivotal in ensuring safety compliance and leading a team towards excellence in warehouse management. You will oversee inventory accuracy, maintain high standards of food safety, and promote a positive work environment. The ideal candidate will possess strong leadership and analytical skills, along with a Bachelor's degree or equivalent qualification. This is a fantastic opportunity to contribute to a dynamic team and drive continuous improvement in a fast-paced environment.

Qualifications

• Bachelor’s Degree or NQF level 7 is essential.
• Up to 2 years supervisory experience in FMCG is required.

Responsibilities

• Ensure compliance with safety standards and lead the Safety Committee.
• Manage staff performance and maintain good customer relations.
• Conduct inventory checks and ensure efficient vehicle loading.

Skills

Communication Skills

Problem-Solving Skills

Leadership Skills

Analytical Skills

Education

Bachelor's Degree or NQF level 7

Tools

MS Excel

MS Word

SAP

MS PowerPoint

Email

Job description

Warehouse Supervisor Updated September Page 1 of 5

Job Title: Warehouse Supervisor

Purpose: To ensure a balance between excellent Customer Service and Cost Efficiency by satisfying Customer Demand in a Safe, efficient, and effective manner with continuous improvement as a priority.

Key Responsibilities and Outcomes

Health, Safety, and Environment

• Ensure compliance with maximum safe pallet stacking heights.
• Maintain site housekeeping standards using the 5S philosophy.
• Lead adherence to safety standards as head of the Safety, Health, and Environmental Committee.
• Ensure compliance with all relevant legislation and conduct Planned Job Observations.
• Oversee safe operation of vehicles in accordance with the Road Traffic Act.
• Support a safe environment for employees, contractors, and visitors.

Customer Service Excellence

• Maintain good customer relations by consistently delivering on promises.
• Address customer comments, queries, and suggestions within the service level agreement.
• Supervise forklift drivers and pickers, ensuring quality and efficiency in loading and picking.
• Ensure warehouse turnaround times are met, and stock is managed according to standards.
• Participate in shift handovers and ensure accurate stock counts and effective communication with team members.

Team Management

• Manage staff in accordance with company performance management policies.
• Provide coaching and mentoring for continuous improvement.
• Maintain a healthy industrial relations climate.
• Manage employee punctuality, attendance, and compliance with policies.

Vehicle and Inventory Management

• Conduct independent checks on loads for accuracy.
• Facilitate efficient vehicle loading and unloading, maintaining clear documentation.
• Perform physical inventory counts and investigate variances.
• Coordinate with Distribution Controller for load execution and resource planning.

Food Safety and Quality

• Adhere to food safety policies, SOPs, and PRPs.
• Ensure PPE compliance, personal hygiene, and prevent cross-contamination.
• Report food safety risks and illnesses, and uphold GMP standards.
• Promote food safety culture and collaborate with internal food safety teams.

Financial and Strategic Management

• Seek financial optimization opportunities and analyze monthly performance.

Qualifications and Experience

• Bachelor’s Degree or NQF level 7 (Essential).
• Up to 2 years supervisory experience in FMCG.
• Proficiency in MS Excel, Word, SAP, PowerPoint, and email.

Key Qualities

• Strong communication, problem-solving, leadership, and analytical skills.

Relationships

Maintain effective relationships within the team and across departments. All employees are encouraged to assist with tasks outside their direct responsibilities as needed.