Warehouse Manager

The OPTRON Group is a distributor, supporter and integrator of leading technology brands that deliver products and services that connect the physical and digital worlds.

Our offerings are built around core technologies in positioning, modelling, connectivity and data analytics which enables customers to improve productivity, quality, safety and sustainability.

From purpose-built products to enterprise lifecycle solutions, the software, hardware and services we supply are transforming industries such as mining, construction, agriculture, geospatial and transportation and logistics.

THE OPPORTUNITY

The Workshop Manager will be responsible for:

1. Co-ordinating and controlling the receipt, storage, configuration (including firmware/software), quality control and shipping of stock, optimizing the selling of equipment while adhering to set standards of accountability.
2. Keeping and generating management information required for informed decisions to ensure productivity targets are achieved.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1. Management of Storage & Movement of Stock

• Manage Warehouse in compliance with OPTRON Group's policies & procedures.
• Liaise with clients, suppliers, and transport companies on all warehouse, International & Local shipping and stock requirements.
• Produce reports and statistics regularly as agreed with COO (IN/OUT status report, obsolete stock report, MANCO report, etc).
• Drive feedback and monitoring of stock and service quality.
• Oversee receiving, warehousing, distribution, stock levels, and maintenance of operations for all OPTRON Group's offices.
• Setup layout and ensure efficient space utilization.
• Adhere to all warehousing, handling and shipping legislation requirements.
• Maintain standards of health and safety, hygiene, and security.
• Understand the company's business & products to meet stock requirements.
• Maintain stock bin/locations in cooperation with Segment Managers/General Managers as defined.
• Effective control over POD's and customs forms in terms of process and procedure.
• Manage movements of stock – in & outbound ensuring reduced costs of holding stock while meeting customer demand.
• Manage invoicing to keep track of products for inventory control, as well as to verify the received quantity, items, and update inventory.
• Facilitate over-the-counter sales in cooperation with sales coordinators.
• Prepare and manage Warehouse annual budget.

• Manage stock control and reconcile with data storage system.
• Plan and oversee stock take on a quarterly basis in cooperation with Segment Managers/General Managers.
• Perform cycle counts/reporting as scheduled.
• Clarify and report on all stock adjustments and discrepancies.
• Uphold the quality pre-delivery testing/bonding of equipment.

• Maintain sound customer relations/satisfaction by ensuring professional service delivery & follow-up on deliveries with external clients.
• Uphold accountable stock/workshop processes & standards with internal clients.

• Provide direction, guidance, and support to the team in line with business and Warehouse objectives.
• Promote continuous performance management toward team/department and individual KPAs and performance metrics.
• Ensure adherence to company policies and procedures (in consultation with HR) throughout the Warehouse team.
• Identify and address any skills gaps within the Warehouse team.
• Supervise the Warehouse team, involving performance & disciplinary management according to company policies.

QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE

1. Relevant tertiary qualification in Logistics or Supply Chain Management (strong recommendation).
2. 5+ years' experience in a managerial capacity.
3. 10+ years Warehousing experience.
4. Expertise and understanding in warehouse management procedures and best practices.
5. Proficient knowledge of inventory and inventory controls.
6. Proven ability to implement process improvement initiatives.
7. Strong knowledge of Warehousing KPIs.
8. Leadership skills and ability to manage staff.
9. Strong decision making and problem-solving skills.
10. Managerial skills preferably in a technical environment.
11. IT proficiency/Experience on Sage (ERP System) and Granite (Warehouse Management System).
12. Ability to effectively liaise with customers.
13. Thorough knowledge of international logistics – import/export regulations, Pre-Export Verification of Conformity (PVOC), dangerous goods, etc.
14. Able to manage, guide and lead employees.
15. Conceptual; coordinating; organising; systematic; accuracy, self-management.
16. Physical demands: As required to successfully perform the essential functions of this job.
17. Valid unendorsed driver's license and own transport.
18. Availability to travel when required.

CORE VALUES

The successful candidate must be able to align with the OPTRON core values as follows:

• Respect – have due regard for others & acknowledge our diversity.
• Integrity – doing the right thing, even when no-one is watching.
• Trust – have a firm belief in the reliability, truth, and ability of others.
• Ownership – be accountable for our decisions and actions.
• Excellence – proudly committed to quality & success.
• Balance – work hard, play hard.

REMUNERATION

Market related remuneration and benefits.

TO APPLY FOR THIS POSITION

To apply for this position, please complete the form below or send your detailed CV to

• OPTRON will make appointments in line with their Employment Equity goals and targets. If you have not received a response to your application within 2 weeks of submitting your CV, you can assume that your application has not been successful.
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