Warehouse Controller

The HEINEKEN Company; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A global beverage company based in Johannesburg is seeking a logistics professional to manage inventory and ensure compliance with company policies. The ideal candidate will have a diploma in Logistics and a minimum of 2 years of experience in FMCG environments. Excellent communication skills and the ability to work under pressure are essential for success in this role.

Qualifications

• Minimum 2 years of experience in FMCG logistics/distribution environment.
• Proficiency in SAP and MS Office is required.
• Ability to work shifts and after hours when necessary.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Manage inventory effectively to ensure optimal stock availability and rotation.
• Conduct regular audits and quality checks on stock.
• Resolve customer complaints quickly and efficiently.
• Ensure compliance with relevant legislation and company policies.

Skills

Communication skills

Ability to work under pressure

Customer service knowledge

Proficiency in MS Office

Knowledge of legislation

Education

Diploma in Logistics / Inventory / Warehousing / Supply chain management

Tools

SAP

MS Office

Job description

Key Responsibilities

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Warehouse Manager/ Admin controller (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily.
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time in Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short, dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards.
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including bin checks.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure.
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers.
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per litre cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.
  
  

Experience

• Minimum requirement - diploma in Logistics / Inventory / Warehousing / Supply chain management
• 2 years minimum total years of relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.

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