Warehouse Assistant

AB Volvo; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the automotive industry is seeking a Warehouse Coordinator who will play a key role in delivering high customer satisfaction while managing warehouse operations efficiently. The ideal candidate will possess a diploma in warehouse management and have strong interpersonal skills. You will oversee receiving and processing of goods, ensuring accuracy and compliance with Volvo standards, while also fostering a neat and safe work environment. This role offers an opportunity to grow within a globally recognized brand focused on sustainable transport solutions.

Qualifications

• Minimum three years warehousing experience.
• Self-motivated and people-oriented individual.

Responsibilities

• Ensure receiving of goods according to Volvo procedures.
• Process customer order requests and dispatch parts accordingly.
• Conduct daily perpetual counts and investigate discrepancies.

Skills

Customer-oriented

Communication skills

Interpersonal skills

Time management

Teamwork

Education

Matric / Grade 12

Diploma in Warehouse Management

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

The main purpose of the role is to be a key player in delivering the Customer Charter and achieving high customer satisfaction combined with optimized aftermarket profitability. This involves providing service in line with our customers' expectations and assisting with all relevant functions within the parts warehouse. Ensure that the dealership operates according to GVS process in the phases “Planning”, “On Arrival”, and “Dealer to customer and follow-up”.

Reporting: This position reports to the Parts Controller.

Job Objectives

Receiving/Inbound

• Ensure and oversee that the receiving of goods is done according to Volvo procedures.
• Ensure all parts are received accurately against documentation and within prescribed time standards.
• Record discrepancies on the GDS system when parts received are not conforming to standards, including descriptions and part numbers.
• Ensure parts are binned according to system allocations, not label allocations.

Outbound

• Process all customer order requests, ensuring correct picking, packing, and distribution of parts according to Volvo procedures.
• Update the system after authorization at all times.
• Dispatch the correct parts and quantities as per invoice.
• Provide efficient service to the workshop, ensuring technicians receive their parts promptly.

Credit Notes

• Check and sign off credit notes for processing, filing them sequentially.
• Follow correct procedures when processing credits, e.g., no electrical parts are returned.

Perpetual Stock Counts and Bin Verifications

• Conduct daily perpetual counts as per set quantities.
• Investigate discrepancies thoroughly.
• Authorize updates after investigations before system updates.

Housekeeping

• Keep warehouse premises neat and tidy.
• Store parts correctly and bin them properly.
• Collect waste timely.

Exchange Parts

• Ensure customer parts meet exchange standards.
• Handle physical receiving, storage, and preparing supplier/core returns.
• Pack and label core parts for return to PDC.

Health and Safety

• Ensure warehouse personnel adhere to Volvo health and safety regulations.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job Experience

• Matric / Grade 12.
• Diploma in Warehouse Management or a minimum of three years warehousing experience.
• Self-motivated and people-oriented.
• Good communication and interpersonal skills.
• Customer-oriented, resource management, teamwork, quality orientation.
• Ability to plan, organize, control stock, and manage time effectively.

Candidates must complete and sign necessary verification and consent forms for background checks.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disabilities to apply.

Last Application Date: 23 July 2025.

We do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future of sustainable transport solutions. Joining Volvo Group offers opportunities to work with iconic brands in a global company innovating in automated driving, electromobility, and connectivity. We foster a culture of support, care, and mutual respect. Join us to make a positive impact and build a resilient society for future generations.