Warehouse Assistant

Volvo Trucks; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading automotive company in Durban seeks a Warehouse Operative to enhance service delivery, manage parts logistics and ensure customer satisfaction. Responsibilities include overseeing goods reception, processing customer orders, managing credit notes, performing stock counts, and ensuring health and safety compliance. Candidates should hold Matric and a diploma in Warehouse Management or have relevant experience.

Responsibilities

• Ensure and oversee that the receiving of goods are done according to Volvo procedure.
• Process all customer order requests and ensure correct picking, packing and distribution of parts.
• Ensure credit notes are checked and signed off for processing.
• Ensure perpetual counts are done on a daily basis.
• Ensure warehouse premises are kept neat and tidy.
• Ensure exchange parts meet agreed standards.
• Ensure warehouse personnel follow health and safety regulations.

Skills

Self-motivated

People oriented

Good communication and interpersonal skills

Customer Oriented

Resource Management

Teamwork

Quality orientated

Ability to plan and organize

Stock control

Time Management

Education

Matric / Grade 12

Diploma in Warehouse management

Job description

Overview

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do
The main purpose of the role is to be a key-player in delivering the Customer Charter and to achieve high customer satisfaction combined with optimized aftermarket profitability through providing a service delivery in line with our customers’ expectations and assist with all relevant functions within the parts warehouse. Secure that the dealership is working according to GVS process in the phases “Planning”, “On Arrival” and “Dealer to customer and follow up”.

Reporting: This Position reports to Parts Controller.

Job Objectives

Receiving/Inbound

• Ensure and oversee that the receiving of goods are done according to Volvo procedure.
• To ensure that all parts are received accurately against documentation and within prescribed time as set by KPI standards.
• To timeously record all discrepancies on the GDS system when parts received are not conforming to standards and to document descriptions and part numbers.
• Ensure that parts are binned according to system allocations and not according to label allocations.

Outbound

• Process all customer order requests and ensure correct picking, packing and distribution of parts according to the Volvo procedures.
• Must at all times make sure that the system is updated after authorization.
• To make sure the correct parts and quantities are dispatched as per invoice.
• To provide an efficient and effective service to the workshop by ensuring that all Technicians receive their parts as soon as orders are processed, and parts are picked.

Credit Notes

• To ensure that credit notes are checked and signed off for processing. All credit notes to be filed in sequence and stored.
• To ensure that the correct procedures are followed when processing credits i.e. No electrical parts are returned etc.

Perpetual Stock Counts and Bin Verifications

• Ensuring that perpetual counts are done on a daily basis as per set quantities on the total volume of the Warehouse.
• To make sure a thorough investigation is done when discrepancies occur.
• All adjustments to be investigated and updates to be authorized before the system is updated.

House Keeping

• Ensure warehouse premises (inside/outside) always neat and tidy.
• Ensure parts stored correctly.
• Ensure all parts are binned correctly.
• Ensure waste collected timeously.
• Perimeter secure.

Exchange Parts

• Ensure parts from customer are at the agreed exchange standards (See Manual).
• Responsible for physical receiving & storage.
• Responsible for preparing supplier/core returns.
• Ensure that the packing and labeling of core parts be returned to PDC.

Health and Safety

• To ensure that all warehouse personnel abide by the rules and regulations set aside in the Volvo procedures regarding health and safety.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualifications & Job Exprience

• Matric / Grade 12.
• Diploma in Warehouse management or a minimum of three years warehousing experience.

Key Competencies

• Self-motivated.
• People orientated.
• Good communication and interpersonal skills.
• Customer Orientated.
• Resource Management.
• Teamwork.
• Quality orientated.
• Ability to plan and organize.
• Stock control.
• Time Management.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

EEO Statement: Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Last Application Date: 22 September 2025.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer.