Warehouse Assistant

Volvo Trucks; Alberton; On-site; ZAR 50,000 - 200,000; Full time

Job summary

At Volvo Trucks, we're looking for a dedicated Warehouse Assistant to enhance our service delivery and customer satisfaction. In this role, you will manage the efficient receiving and distribution of parts, conduct daily perpetual counts, and ensure adherence to health and safety regulations. Ideal candidates will possess a Matric and a Diploma in Warehouse Management or equivalent experience. Join us in our commitment to shaping sustainable transport solutions and be part of a collaborative team driving innovation in the industry.

Qualifications

• Matric / Grade 12 required.
• Diploma in Warehouse Management or at least three years of warehousing experience.

Responsibilities

• Ensure goods receiving follows Volvo procedures.
• Process customer order requests accurately and promptly.
• Maintain warehouse neatness and adhere to safety regulations.

Skills

Good communication

Interpersonal skills

Customer-oriented

Resource management

Teamwork

Quality orientation

Planning abilities

Stock control

Time management

Education

Matric / Grade 12

Diploma in Warehouse Management

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

The main purpose of the role is to be a key player in delivering the Customer Charter and achieving high customer satisfaction combined with optimized aftermarket profitability. This involves providing a service delivery in line with our customers’ expectations and assisting with relevant functions within the parts warehouse. Ensure that the dealership operates according to GVS process in the phases “Planning”, “On Arrival”, and “Dealer to customer and follow-up”.

Reporting: This position reports to the Parts Controller.

Job Objectives

Receiving/Inbound

• Ensure and oversee that the receiving of goods is done according to Volvo procedure.
• Ensure all parts are received accurately against documentation and within prescribed time as set by KPI standards.
• Record discrepancies on the GDS system when parts received are not conforming to standards, including descriptions and part numbers.
• Ensure parts are binned according to system allocations, not just label allocations.

Outbound

• Process customer order requests, ensuring correct picking, packing, and distribution of parts according to Volvo procedures.
• Update the system after authorization at all times.
• Dispatch correct parts and quantities as per invoice.
• Provide efficient service to the workshop, ensuring Technicians receive parts promptly after orders are processed and picked.

Credit Notes

• Check and sign off credit notes for processing, and file them in sequence.
• Follow correct procedures when processing credits, e.g., no electrical parts are returned.

Perpetual Stock Counts and Bin Verifications

• Conduct daily perpetual counts as per set quantities.
• Investigate discrepancies thoroughly.
• Authorize updates after investigations before system updates.

Housekeeping

• Maintain warehouse neatness inside and outside.
• Store parts correctly and bin them accurately.
• Ensure waste is collected timely.
• Secure the perimeter.

Exchange Parts

• Ensure customer parts meet exchange standards.
• Handle physical receiving and storage.
• Prepare supplier/core returns.
• Pack and label core parts for return to PDC.

Health and Safety

• Ensure warehouse personnel adhere to Volvo health and safety rules and regulations.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job Experience

• Matric / Grade 12.
• Diploma in Warehouse Management or at least three years of warehousing experience.

Key Competencies

• Self-motivated and people-oriented.
• Good communication and interpersonal skills.
• Customer-oriented and resource management skills.
• Teamwork, quality orientation, and planning abilities.
• Stock control and time management skills.

Shortlisted candidates must complete and sign verification, consent, and indemnity forms for reference checks, criminal, credit, qualification, vetting, and other necessary verifications.

Volvo Group Southern Africa (Pty) Ltd is an equal opportunity employer. We encourage people with disabilities to apply.

Last application date: 23 July 2025.

We do not accept applications via mail to protect your data privacy.

Who We Are And What We Believe In

We are committed to shaping the future of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers opportunities to work with talented professionals dedicated to innovation and teamwork. We are nearly 100,000 people worldwide, united by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks, we lead the way towards a sustainable transport industry, innovating for better, safer, and easier lives. Join us and help move the world we want to live in.