Ward Secretary: Efficient Admin for Patient Care

Netcare; Polokwane; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Netcare invites you to join as a Ward Clerk / Ward Secretary, providing essential administrative support within a ward of Netcare Hospitals. You will manage patient records in the HIS, schedule admissions and procedures, and liaise with departments to ensure smooth ward operations.

Strong organization, attention to detail, and proficiency in MS Office are required, with a healthcare setting preference. This role emphasizes teamwork and independent work in a hospital environment.

Qualifications

• Proven experience in Office Administration and Secretarial Work, preferably within a healthcare setting.
• Proficiency in using a Hospital Information System (HIS).
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.
• Relevant secretarial or administrative qualification is highly desirable.

Responsibilities

• Manage and maintain patient records, ensuring accuracy and confidentiality within the Hospital Information System (HIS).
• Schedule appointments, procedures, and meetings for ward staff and patients.
• Prepare and distribute various reports, memos, and correspondence.
• Answer and direct phone calls, taking messages and providing information as required.
• Order and maintain ward supplies and equipment.
• Assist with patient admissions, transfers, and discharges, completing necessary paperwork.
• Liaise with other departments and external stakeholders to facilitate ward operations.
• Provide general administrative support to nursing and medical staff.

Skills

Office administration

Secretarial work

Communication

Time management

Teamwork

Attention to detail

HIS proficiency

MS Office

Education

Secretarial/administrative qualification

Tools

Hospital Information System (HIS)

Microsoft Office Suite

Job description

Netcare invites you to join as a Ward Clerk / Ward Secretary, providing essential administrative support within a ward of Netcare Hospitals. You will manage patient records in the HIS, schedule admissions and procedures, and liaise with departments to ensure smooth ward operations.

Strong organization, attention to detail, and proficiency in MS Office are required, with a healthcare setting preference. This role emphasizes teamwork and independent work in a hospital environment.