Ward Clerk | Trauma

LIFE Healthcare Group; Pretoria; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading healthcare group is seeking a Ward Secretary for their Trauma Unit at Life Wilgers Hospital to provide essential administrative support and improve nursing team functionality. The ideal candidate will possess a Grade 12 qualification, have experience in administration, and demonstrate proficiency in Microsoft Office. This role entails communicating effectively with patients and staff, maintaining professionalism, and ensuring adherence to safety protocols, essential for fostering a high-quality healthcare environment.

Qualifications

• Vaccination certificate required.
• At least 1 year of general administrative experience.
• Proficiency in Microsoft Office (Excel, Word).

Responsibilities

• Ensure optimal service levels and maintain professionalism.
• Execute non-nursing activities and maintain a safe environment.
• Provide friendly and helpful client service.

Skills

Attention to detail

Customer-focused

Excellent interpersonal and communication skills

Effective time management

Education

Grade 12 qualification

Tools

Microsoft Office

Job description

A vacancy exists for a Ward Secretary / Clerk position based at Life Wilgers Hospital, reporting to the Trauma Unit Manager. The successful candidate will contribute to the optimal functioning of the nursing team through effective interdepartmental liaising, communication, and administrative support.

Function: Administration
Facility: Life Wilgers Hospital
Position: Ward Clerk | Trauma

Critical Outputs

• Ensure optimal service levels and strive to meet targets.
• Execute non-nursing activities efficiently and promptly.
• Attend scheduled meetings and in-service training.
• Maintain a safe environment by adhering to safety standards and protocols.
• Be familiar with emergency plans and procedures.
• Reduce medico-legal risks by proper documentation and filing of patient records.
• Maintain professionalism and a positive demeanor within and outside the hospital.
• Provide friendly and helpful client service.
• Uphold quality principles.
• Maintain confidentiality and discretion in all interactions.
• Ensure effective communication between patients and staff.

Requirements

• Vaccination certificate required.
• Grade 12 qualification.
• At least 1 year of general administrative experience.
• Proficiency in Microsoft Office (Excel, Word).
• Experience in coordinating bookings and patient transport.

Competencies

• Results-oriented.
• Attention to detail.
• Excellent interpersonal and communication skills.
• Customer-focused.
• Commitment to continuous improvement.
• Ability to work independently.
• Effective time management.

Email applications to: [e-mail]

Closing date: Wednesday, July 2, 2025.

Internal applicants are encouraged to discuss their application with their line manager before applying. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Only shortlisted candidates will be contacted. If you do not hear from us within two weeks after the closing date, please consider your application unsuccessful.