Ward Clerk | ICU

LIFE Healthcare Group; Knysna; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare organization in Knysna is seeking a Ward Clerk for the ICU. The role involves providing administrative support to the nursing team, maintaining patient records, and facilitating communication. Ideal candidates should have a Matric Certificate and at least 1 year of administrative experience, preferably in a hospital setting. Proficiency in Microsoft Office is essential.

Qualifications

• Previous general administrative experience of at least 1 year.
• Hospital administrative experience will be advantageous.

Responsibilities

• Provide general administrative support to the nursing team.
• Enter patient information into relevant systems and manage records.
• Act as a point of contact for patients and facilitate communication.

Skills

Computer literacy

Verbal communication

Attention to Detail

Customer responsiveness

Education

Matric Certificate

Tools

Microsoft Office (Excel, Word)

Job description

A vacancy has arisen for a Ward Clerk position in ICU at Life Knysna Private Hospital, reporting to the ICU Unit Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective interdepartmental liaising, communication and administrative support to the nursing team.

Function Administration Facility Life Knysna Private Hospital Position Ward Clerk | ICU Introduction

A vacancy has arisen for a Ward Clerk position in ICU at Life Knysna Private Hospital, reporting to the ICU Unit Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective interdepartmental liaising, communication and administrative support to the nursing team.

Critical Outputs

• Ensuring optimal service levels whilst understanding and striving to achieve targets.
• Ensuring the speedy and effective execution of non-nursing activities and provide general administrative support, including managing schedules and ordering supplies.
• Entering patient information into relevant systems, coordinating patient admissions and discharges and managing accurate patient records.
• Attending meetings and in-service training as scheduled.
• Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.
• Knowledge of emergency plans and actions.
• Elimination of medico legal risks through the correct identification and accurate filing of patient’s documentation.
• Maintaining a positive appearance and behavior, within and outside hospital relation.
• Acting as a friendly and helpful point of contact for patients, visitors and other hospital staff and facilitating communication between different departments.
• Maintaining professional secrecy and discretion during contact with customers and colleagues.
• Ensuring accurate stock management and billing including assisting with stock takes /cycle counts.
• Assisting with document control in the unit and adhere to all work policies and procedures
• Assisting with ad-hoc administrative requests as requested.
• Live up to the Quality principles

Requirements

• Matric Certificate
• Previous general administrative experience of at least 1 year.
• Hospital administrative experience will be advantageous.
• Computer literacy and proficiency in Microsoft Office (excel, word) is essential

Competencies

• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Action orientation
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness
• Attention to Detail

Email [e-mail] Closing date Thursday, August 14, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager.External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.