Ward Clerk | ICU

Life Healthcare; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare provider in George is seeking a Ward Clerk for the ICU. The successful candidate will provide administrative support, ensure optimal service levels, and maintain patient records. Applicants should possess a Matric Certificate and at least 1 year of administrative experience, preferably in a hospital setting. Proficiency in Microsoft Office is essential. This role requires attention to detail and effective communication skills.

Qualifications

• At least 1 year of general administrative experience.
• Experience in hospital administration is advantageous.

Responsibilities

• Ensuring optimal service levels while striving to achieve targets.
• Managing schedules and ordering supplies.
• Entering patient information and maintaining accurate patient records.
• Attending scheduled meetings and training.
• Maintaining a safe environment by adhering to safety standards.
• Facilitating communication across departments.

Skills

Proficiency in Microsoft Office (Excel, Word)

Verbal and written communication skills

Attention to detail

Organizational awareness

Customer responsiveness

Education

Matric Certificate

Job description

Function: Administration Facility Position: Ward Clerk | ICU Introduction

A vacancy has arisen for a Ward Clerk position in ICU at Life Knysna Private Hospital, reporting to the ICU Unit Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective interdepartmental liaising, communication, and administrative support.

Critical Outputs

• Ensuring optimal service levels while understanding and striving to achieve targets.
• Providing quick and effective execution of non-nursing activities, including managing schedules and ordering supplies.
• Entering patient information into relevant systems, coordinating patient admissions and discharges, and maintaining accurate patient records.
• Attending scheduled meetings and in-service training.
• Maintaining a safe environment by staying current with safety standards and protocols.
• Understanding emergency plans and actions.
• Reducing medico-legal risks through correct identification and proper filing of patient documentation.
• Maintaining professionalism in appearance and behavior both within and outside the hospital.
• Being a friendly and helpful contact point for patients, visitors, and staff, and facilitating communication across departments.
• Ensuring confidentiality and discretion in all interactions.
• Managing stock levels and billing accurately, assisting with stock takes and cycle counts.
• Supporting document control and adhering to policies and procedures.
• Handling ad-hoc administrative requests as needed.
• Upholding the hospital's Quality principles.

Requirements

• Matric Certificate
• At least 1 year of general administrative experience.
• Experience in hospital administration is advantageous.
• Proficiency in Microsoft Office (Excel, Word) is essential.

Competencies

• Resilience
• Engaging diversity
• Verbal and written communication skills
• Action and excellence orientation
• Ethical behavior
• Relationship building
• Customer responsiveness
• Organizational awareness
• Attention to detail