Ward Clerk

Life Healthcare; Springs; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare provider in Springs is looking for a Ward Clerk to support the nursing team through effective communication and administrative duties. Ideal candidates should possess Matric and have at least one year of experience in a private hospital setting. The role also emphasizes excellent interpersonal skills and the ability to maintain a professional demeanor in a healthcare environment.

Qualifications

• Minimum of 1-year current private hospital experience as a ward clerk.
• Knowledge of SAP system is an advantage.

Responsibilities

• Ensure optimal service levels while understanding and striving to achieve targets.
• Ensure the speedy and effective execution of non-nursing activities.
• Attend meetings and in-service training as scheduled.
• Maintain a safe environment in all areas of the unit by staying up to date with safety standards and protocols.
• Eliminate medico-legal risks through correct identification and filing of patient documentation.
• Provide friendly and helpful client service.
• Uphold the Quality principles.
• Ensure effective communication between customers and colleagues.

Skills

Listening and communication skills

People and interpersonal skills

Organizational skills

Computer skills

Self-motivated and proactive

Education

Matric / Grade 12 / NQF4

Tools

SAP system

Job description

Function Administration Facility Position Ward Clerk Introduction

A vacancy has arisen for a Ward Secretary / Clerk position reporting to the Unit Manager, Karin Everson. The successful candidate will contribute towards the optimal functioning of the nursing team through effective interdepartmental liaising, communication, and administrative support.

Critical Outputs

• Ensure optimal service levels while understanding and striving to achieve targets.
• Ensure the speedy and effective execution of non-nursing activities.
• Attend meetings and in-service training as scheduled.
• Maintain a safe environment in all areas of the unit by staying up to date with safety standards and protocols.
• Knowledge of emergency plans and actions.
• Eliminate medico-legal risks through correct identification and filing of patient documentation.
• Maintain a positive appearance and behavior, both within and outside the hospital environment.
• Provide friendly and helpful client service.
• Uphold the Quality principles.
• Maintain professional secrecy and discretion during contact with customers and colleagues.
• Ensure effective communication between customers and colleagues.

Requirements

• Matric / Grade 12 / NQF4.
• Minimum of 1-year current private hospital experience as a ward clerk.
• Knowledge of SAP system is an advantage.
• Listening and communication skills.
• People and interpersonal skills.
• Organizational skills.
• Computer skills.
• Self-motivated and proactive.

Competencies

• Managing calls.
• Diary management.
• Planning and organizing meetings.
• Taking minutes.
• Preparing presentations.
• General Office Management.
• Managing ad hoc projects.
• Customer relations management.