Ward Administrator - Theatre

Netcare; South Africa; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Netcare invites you to join the Theatre Administration team responsible for coordinating all secretarial and administration work in the Theatre. You will welcome Representatives, visitors and doctors, assist data captures on MoBit, and support the Unit Manager with assigned duties.

The role involves managing bed bookings, admissions, transfers and discharges, and maintaining ward administration with SAP, CareON and IMT systems to ensure smooth theatre operations.

Qualifications

• Essential 2-3 years’ experience in an administration position.
• Essential Grade 12 or equivalent (NQF Level 4).
• Preferred Business Administration and/or Secretarial Qualification.

Responsibilities

• Coordinate all secretarial and administration work in the Theatre.
• Receive Representatives, visitors and doctors in the Theatre and make them feel welcome.
• Capture data and assist with error logs on MoBit.
• Assist Theatre staff and Unit Manager with assigned duties.
• Manage bed bookings, admissions, transfers and discharges with accuracy.
• Maintain ward administration including SAP, CareON and IMT records.

Skills

Administration

Telephone etiquette

Customer service

Data entry

Microsoft Office

Education

Grade 12 or equivalent

Business Administration/Secretarial Qualification

Tools

SAP IS-H

Job description

We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey.

The incumbent will be responsible for the co-ordination of all secretarial and administration work in the Theatre. The Theatre Administrator is also responsible for receiving all Representatives, visitors, and doctors in the Theatre and to make them feel welcome. The incumbent is further responsible for assisting data captures with problem solving of error logs on MoBit. The incumbent will further be required to assist the Theatre staff and the Unit Manager with assigned duties.

KEY WORK OUTPUT AND ACCOUNTABILITIES CONSISTENCY OF CARE

• Telephone Etiquette

  Answers the telephone in a friendly and professional manner. Takes messages for staff, patients and doctors.

• Bed Bookings

  Document bookings from the Bed Booking Clerks and allocate beds to new patients in the ward. Admit the patient into the ward. Ensure all new admissions are on the patients name board with the time and date of theatre. Update patient board when patient arrives.

• Admissions

  Welcome the patient. Accompany the patient to his/her room. Ensure the patient receives a ward information form. Place patient stickers in the Ward Admission Register. Clinical work station must be accurate-check that the patient is in the correct room and bed. Correlate SAP, CareON and IMT( Correct patient in correct bed).

• Transfers

  Ensure suitable arrangements are made with the ward that patient is being transferred to or from. Ensure the transfer form has been completed by the relevant nurse and filed in the patients file- (Non-CareON hospitals). Obtain a bed number and unit and hospital for any interfaculty transfer. Inform and confirm the relevant nursing staff about the transfer arrangement. Ensure that Transfer process has been completed on CareON by the relevant nursing staff. Ensure the doctor and the patients families are informed of the transfer. Ensure ward transfer are done timeously on SAP.

• Discharges

  Inform the patients’ family of discharge when requested. Ensure the patient is discharged timeously on SAP. Ensure that discharge process has been completed on CareON by the relevant nursing staff. Ensure discharge files are accurately completed and sent to billings. Assist Nursing Staff to make follow up appointments for the discharged patient.

• Ward Staff Administration

  Assist with staff shift planning in the ward if required. Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos. Ensure that the nursing staff are informed of new memorandums distributed by the business. Update internal communication book and unit specific digital group. Transcribe off duties to staff allocation book. Take minutes of staff meetings.

• Stock Control

  Assist the Unit manager with stock related issues. Capture manual charge sheets when required. Assist with management of stock in the absence of a Stock Controller. Work closely with the allocated stock controller to ensure optimum stock levels. Ensure stock levels are at the required levels (stationery and ward stock).

• General Tasks

  Maintain excellent customer care with all ward stakeholders. Capture required data onto SAP. Ensure patient name board is kept updated. Do daily hospitality rounds in unit. Do daily FAD rounds in unit and provide feedback to Unit Manager. Check that all TVs and bells are in working order and provide feedback to Unit Manger Ensure the delivery of flowers to patients. Complete job cards. Log job cards timeously and follow up on completion. Ensure that the nurse’s station & ward reception area is neat and tidy at all times. Ensure CareON charging station is clean and assist the UM/Shift leader with the control of the IPADS Ensure that patient statistics are captured. Update IMT daily - IMT-Merge patient information, Load devices, Stop devices, Check and load CRE and MRSA info Care ON-Update patient information SharePoint-Update death register Assist with linen control.

PHYSICAL REQUIREMENTS

In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

NETCARE VALUES AND BEHAVIOURS

Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence. At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our healthcare partners in everything that we do. We care about the truth in all our actions. We listen with empathy and respond with acts of compassion in all interactions with our patients and their families. The Netcare Way Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold: Respect - I always greet everyone to show my respect. Identity - I always wear my name badge to show my identity. Dignity - I always treat others with consideration and humility to uphold dignity Care - I always act in the best interest of Netcare and others to show I care Compassion - I always listen with empathy and respond with kind action to show my compassion Appreciation - I always say thank you to show my appreciation. Diversity- I always embrace diversity to strengthen inclusivity and belonging.

EDUCATION

Essential Grade 12 or equivalent NQF Level 4 Qualification. Preferred Business Administration and / or Secretarial Qualification.

WORK EXPERIENCE

Essential 2-3 years’ experience in administration position.

KNOWLEDGE

Essential Computer literate. Preferred Knowledge of SAP IS-H is advantageous.

TRANSFORMATION OF OUR SOCIETY

Personal and professional development Assume responsibility for own personal and professional development. Keep up to date with Netcare’s evolving policies and procedures.

JOIN THE TEAM

Join the team committed to providing the best and safest health and care. We provide meaningful careers that connect people with purpose. We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity. The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing.

OUR STORY

Our story begins with our values and our behaviours. We are motivated by a belief in the sanctity of human life. We see it as a privilege to serve South Africans in their time of greatest need and vulnerability. To this end, we constantly explore new ways to blend compassion with cutting edge capabilities. But while much has been said about our world class facilities, our global benchmarks and clinical best practice, our greatest strength is our people. People who care for other people. Our Netcare people At Netcare, our people are the heartbeat of our organisation. We strive to grow with talented, compassionate people. Our people come from diverse backgrounds and cultures, and are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Our values and behaviours reflect our belief in human dignity, and guide how we treat each other.