Ward Administrator

Integrated Care System; Gauteng; On-site; ZAR 29,000 - 32,000; Full time

Job summary

An exciting opportunity exists for a full-time Ward Administrator at a prominent healthcare provider. The ideal candidate will possess excellent communication and organisational skills, have a solid education background, and be proficient in Microsoft Office. You will be responsible for supporting the Ward Clinical Nurse Manager in delivering high-quality care while managing various administrative tasks.

Qualifications

• Proficient in using Microsoft software.
• Experience working with mentally ill patients.
• Minute-taking experience.

Responsibilities

• Liaise with internal staff and external agencies.
• Work independently and as part of a team.
• Manage and prioritise workloads.

Skills

Excellent communication skills

Organisational skills

Ability to manage workload

Interpersonal skills

Education

Good general education (GCSE or equivalent in English and Maths)

Tools

Microsoft Word

Microsoft Excel

Shorthand / speedwriting

Job description

An exciting opportunity has arisen at Broadmoor High Secure Hospital for a full-time position as Ward Administrator on Sandown Ward.

We are looking for a highly motivated individual who works well under pressure. This role is exceptionally busy, and we seek someone with excellent communication skills, a solid understanding of Microsoft Office packages, high-level organisational skills, and the ability to manage and prioritise their workload to meet deadlines and competing priorities. Above all, you will be motivated, hardworking, and able to work as part of our core team. Due to the nature of the work, confidentiality is of great importance.

Main duties of the job

Your duties will include working closely with the Ward Clinical Nurse Manager and liaising with internal staff and external agencies. You should have a good standard of general education and be proficient in Microsoft software. Organisation and excellent communication skills are essential. The ability to work independently and as part of a team, along with excellent interpersonal skills, is also required.

About us

West London NHS Trust is a diverse provider of mental health, community, and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them recover and lead full, productive lives. We aim to be the best organisation of our kind in the country.

We serve over 800,000 people across the London boroughs of Ealing, Hammersmith & Fulham, and Hounslow, providing services in the community (home, GP surgeries, care homes), hospital, specialist clinics, and forensic (secure) units.

We are rated good overall by the Care Quality Commission (CQC).

We are committed to promoting hope and wellbeing, working with patients, service users, carers, families, and community partners.

We value workforce diversity, especially in terms of ethnicity, gender, disability, LGBTQ+ identity, and lived experience of mental illness.

Job responsibilities

The Candidate Pack provides an overview of key tasks and responsibilities, and the person specification outlines the required qualifications, skills, experience, and knowledge. Please view the attached documents.

The person specification below is not exhaustive but highlights the criteria against which your application will be assessed.

Person Specification

Qualifications

• Good general education, at least GCSE or equivalent in English and Maths
• Proficiency in Microsoft software
• Ability to work within a multidisciplinary team
• Ability to work autonomously using your own initiative
• Shorthand / speedwriting skills

Experience

• Experience using Microsoft Word and Excel
• Minute-taking experience
• Experience working with mentally ill patients
• Previous NHS or secure setting experience

Knowledge/Skills

• Basic knowledge of Data Protection Act and GDPR
• Basic knowledge of the Freedom of Information Act
• Understanding of mental health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to assess any criminal convictions.

Salary: £29,651 to £31,312 per annum, inclusive of allowances.