Waiters - Hoseki Restaurant - Delaire Graff Estate

Delaire (Pty) Ltd; Stellenbosch; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A renowned dining establishment in Stellenbosch is seeking experienced waiters for its recently opened Japanese restaurant. The ideal candidate will provide excellent service, maintain cleanliness, and have a strong understanding of customer service. Candidates should have Grade 12 and preferably 3 years of experience. Join a distinguished team and contribute to creating an exceptional dining experience.

Qualifications

• At least 3 years of previous waiter/waitress experience in a similar environment.
• Basic knowledge of wine and surrounding wine regions.
• Ability to work effectively under pressure.

Responsibilities

• Greet guests at assigned tables and present menus.
• Take and deliver accurate food and drink orders.
• Ensure restaurant area is clean and hygienic.

Skills

Interpersonal skills

Customer service orientation

Basic maths skills

Attention to detail

Education

Grade 12

Tools

POS system

Cash register

Job description

We are looking for waiters for our recently opened, Japanese Restaurant, Hoseki, at Delaire Graff Lodges & Spa.

In this role you will be expected to provide excellent service to ensure great customer satisfaction, If you have the patience, personality and perseverance to thrive in this role, please apply!Main Responsibilities : Greet guests at assigned tables & ensure each guest has received a menu and wine list;Know all items on the menu & the basic ingredients and method of preparation of each;Ensure tables are set with linens, silverware & glasses;Take accurate food & drinks order, using the POS system and deliver within the specified time limits;Ensure that all orders are received timeously by bar & kitchen staff;Clears all dirty cutlery &crockery from the table once guests have finished using them;Offers desserts & coffee to guests; upsellingBill the guest correctly;Ensure restaurant area, fixtures & fittings are clean & hygienic;Ensure that your uniform is clean at all times.Main Requirements : Grade 12;Preferably 3 years of previous waiter / waitress experience in a similar environment, 5 years for Senior Waiter;Basic knowledge of wine & surrounding wine regions;Hands-on experience with cash register and ordering information system;Basic maths skills;Excellent interpersonal- & communication skills;Strong customer service orientation and active listener;Attentive and patience for customers;Comfortable in dealing with very distinguished clientele;Must be well-presented;Flexibility and Accountability;Enthusiastic personality.