Waiter

Phoenix Recruitment; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading recruitment agency is seeking experienced Waiters/Waitresses in Cape Town. Responsibilities include greeting guests, taking orders, and ensuring satisfaction in a busy restaurant environment. Ideal candidates should have strong customer service skills and previous experience in a similar role.

Qualifications

• Grade 12 qualification required.
• Preferably 3 years of previous waitering experience.
• Hands-on experience with cash register and ordering systems.

Responsibilities

• Greet guests and ensure they receive menus and wine lists.
• Take and deliver accurate food and drink orders using the POS system.
• Clear dirty cutlery and crockery from tables after guests finish.

Skills

Customer Service

Active Listening

Basic Knowledge of Wine

Education

Grade 12

Tools

POS System

Cash Register

Job description

Greet guests at assigned tables & ensure each guest has received a menu and wine list

Know all items on the menu & the basic ingredients and method of preparation of each

Ensure tables are set with linens, silverware & glasses

Take accurate food & drinks order, using the POS system and deliver within the specified time limits

Ensure that all orders are received timeously by bar & kitchen staff

Clears all dirty cutlery & crockery from the table once guests have finished using them

Bill the guest correctly

Ensure restaurant area, fixtures & fittings are clean & hygienic

Requirements : Grade 12

Preferably 3 years of previous waiter / waitress experience in a similar environment

Basic knowledge of wine

Hands-on experience with cash register and ordering information system

Strong customer service orientation and active listener