VOLUNTEERS MANAGER

Believe Resourcing; Cape Town; On-site; ZAR 711 000 - 838 000; Full time

Job summary

An established industry player is seeking a dynamic individual for a senior role focused on building relationships with alumni and volunteer leaders. This position involves developing and implementing strategies that enhance alumni engagement and support fundraising efforts. The successful candidate will work independently, leveraging their excellent communication and strategic thinking skills to foster a diverse community of supporters. This role offers the opportunity to make a meaningful impact within a vibrant team, contributing to the university's mission and goals, while also benefiting from generous perks including educational discounts and relocation assistance.

Benefits

Relocation Assistance

100% discount on education for staff

90% discount for direct family members

Structured package to benefit your bottom line

Qualifications

• 5+ years of international fundraising or volunteer support experience.
• Excellent communication skills, both oral and written.
• Proven ability to mobilize constituent groups.

Responsibilities

• Build and increase global volunteer leadership involvement and impact.
• Develop strategies to engage diverse alumni volunteers.
• Design and implement annual alumni volunteering plans.

Skills

Stakeholder engagement

Communication skills

Fundraising experience

Problem-solving skills

Strategic thinking

Volunteer management

Education

Qualification at NQF level 7

Job description

One of the leading universities in South Africa

What they can offer you :

• Relocation Assistance
• 100% discount on education for the staff member & 90% for direct family members
• Structured package to benefit your bottom line

Package:

R711 889 to R837 514 (negotiable)

About the role:

This is a senior role that considers current context, best practices, and understands university goals and objectives. The role requires the ability to build, nurture, and sustain strong interpersonal relationships and partnerships to build a diverse and representative base of volunteer leaders. The incumbent will contribute meaningfully to the Alumni and Supporter relations strategy as well as to the broader Development and Alumni departmental strategy. As a member of the Senior team, the incumbent will lead on developing an annual, iterative programme that includes opportunities for alumni and friends of the University to support professional careers, sectors, interest-driven or geographically-based alumni and supporter networks. Working with the Individual Giving Manager, the incumbent will identify opportunities for these cohort groups to amplify the work of the team: volunteer fundraising, career mentorship, and broadening of networks.

For this post, our client is seeking a highly competent and experienced person to join a dynamic team of alumni and advancement professionals to build and nurture their relationships with their volunteer leaders, potential donors, and alumni community. The successful candidate needs to be a skilled communicator, relationship and partnership builder, and able to work independently to identify opportunities to develop mutually beneficial relationships with volunteer leaders and all alumni.

Requirements:

• Qualification at an NQF level 7
• At least five years of international fundraising experience or volunteer support experience
• Stakeholder engagement experience inclusive of expertise in audience segmentation and rewards programming
• Experience working with and supporting volunteer leaders, both individuals and boards
• Excellent literary and communication skills, both oral and written
• Proven ability to mobilise constituent groups
• A proven ability to work well under pressure in a complex and demanding environment
• Capacity to apply innovative and practical problem-solving skills to the challenges at hand
• The ability to represent the University of Cape Town with a range of external constituencies
• Proven ability to think strategically and develop and implement iterative strategies
• The ability to be highly opportunistic and take initiative when the situation demands it.
• The ability to develop, apply and manage performance-linked metrics and targets

Advantageous:

• Good knowledge of the Higher Education environment – locally and abroad
• An appreciation of the nuances associated with giving on the Continent

Responsibilities:

• Build and increase the base, involvement, and impact of global volunteer leadership through:

• Identifying and recruiting highly motivated and effective advocates, ambassadors, supporters, and fundraisers to serve as campaign leaders and advisory board members who will open networks for potential fundraising and host various fundraising and engagement events.
• Ensuring that the volunteer leadership understand and believe in the University’s vision, goals, and priority projects, are kept involved in the volunteer role, and are recognised and thanked for their involvement.
• Linking the volunteer leadership directly with the Executive, major donors, and executive committee of convocation and other key stakeholders.

• Develop a map of the different groupings by donor, alumni communities, region etc., and a framework of roles to be played by volunteer leaders.
• Develop strategies to locate and engage alumni volunteers of colour who may have had difficult experiences – so as to ensure a diverse base of volunteers and supporters.
• Develop and monitor an annual plan of volunteering opportunities for alumni and supporters that enables the University’s fundraising strategy, along with the preparation and dissemination of a related communications plan and responsibility for associated budgets.
• Work with the team's national and global fundraising managers, and assist in developing generic fundraising collateral and bespoke gift propositions and proposals in consultation with constituencies across the university, including CMD, IAPO, RO, Fin Office, and the academic departments.
• Design and implement annual alumni and supporter volunteering plans.
• Lead the activity of alumni and supporter volunteers and networks regionally, nationally, or globally in collaboration with the appropriate voluntary committees and colleagues across the institution.
• Develop an incentive programme for alumni volunteerism inclusive of a loyalty programme and annual awards/challenge category to recognise outstanding volunteers.
• Design and develop appropriate benchmarking surveys and competitor analysis to ensure that the university offers a sector-leading alumni engagement volunteers programme and is providing a lifelong return on investment.
• Devise a framework and put in place the necessary structures to share, communicate, and align activities of volunteer leaders, the regional offices, and various advisory boards.
• Develop metrics to assess volunteer performance and impact. Recognise and acknowledge the contributions of volunteers through various means such as awards, appreciation events, and public recognition – working with the alumni relations manager.