Visual Merchandising Manager

Visual Merchandising Manager – Houghton, Johannesburg.

Step into a leadership role as a Visual Merchandising Manager with a leading Retail Brand, where you’ll shape the customer experience across both high street and outlet stores nationwide.

This position focuses on optimising the presentation of merchandise, executing impactful visual strategies, and driving sales through strategic space management and creative execution.

You’ll work closely with cross-functional teams while leading and developing a high-performing Virtual Merchandising team, ensuring the brand is always represented at its best.

Salary: R30 000 to R40 000 per month CTC.

Minimum Requirements:

• Diploma in Interior Décor, Retail, Fashion, or Design.
• Own realiable vehicle and valid drivers licence.
• Minimum 5 years of retail experience in a Visual Merchandising role.
• Proficient in design software such as SketchUp and Photoshop.
• Valid driver’s license and own reliable transport.
• Willingness to travel nationally as required.
• Ability to interpret briefs and translate them into actionable VM concepts.
• Strong creative problem-solving skills and a keen eye for design detail.
• Solid understanding of merchandising policies and retail operations.
• Strong administrative and product knowledge.
• Confident communicator with team leadership abilities.
• Self-starter and collaborative team player.

Duties and Responsibilities:

• Investigate trends and best practices in visual merchandising to keep strategies current
• Identify opportunities to improve store appeal and maximise trade potential
• Ensure merchandise is displayed in line with brand guidelines and customer demographics
• Develop merchandise strategies that drive ROI from trading space
• Create and maintain merchandising tools, checklists, and guides for store teams
• Liaise with buyers and directors to align product displays with market needs
• Support new store openings with promotional displays to drive customer engagement
• Balance analytical thinking and visual skills to improve sales
• Ensure stock levels support sales targets through effective planning
• Oversee execution of signage, graphics, and visual elements in-store
• Create floor plans and layouts to optimise customer flow and product visibility
• Ensure departmental placements maximise sales opportunities
• Conduct store visits to monitor compliance with pricing, markdowns, and presentation
• Reduce markdowns through proactive and timely merchandising execution
• Lead and manage the Visual Merchandising team, including performance development
• Deliver training on customer service, selling skills, and VM standards
• Regularly visit stores to ensure training compliance and staff readiness
• Analyse store product performance and implement turnaround strategies
• Collaborate with Buyers/Planners to drive profitability across core and seasonal ranges
• Build effective communication channels to ensure alignment across business areas
• Recruit and onboard VM staff, ensuring proper induction and role alignment
• Identify and implement training interventions to boost stock service and store performance