Virtual Nanny Coordinator

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive pro-rata salary

Flexible remote working hours

Opportunity to build and lead a remote

Professional development in virtual儿童?

Job summary

Placements24 is seeking a highly organized Virtual Nanny Coordinator to oversee remote nannying services. You will recruit, vet, onboard, match families with nannies, and ensure high-quality engagement for children online.

In this flexible remote role, you will develop training for nannies, monitor performance, and handle scheduling and payroll. Strong HR and childcare experience, excellent communication, and proficiency with online platforms are essential.

Qualifications

• Proven experience in recruitment, HR, or a management role, preferably in childcare services.
• Exceptional organizational and multitasking abilities.
• Strong communication and interpersonal skills for effective interaction with nannies and families.
• Proficiency in using online platforms, CRM systems, and virtual communication tools.

Responsibilities

• Recruit, screen, and onboard virtual nannies, verifying qualifications and background checks.
• Match families with suitable virtual nannies based on their specific needs and preferences.
• Develop and implement training programs for virtual nannies on effective online engagement techniques.
• Monitor nanny performance and client feedback, addressing concerns and ensuring service quality.
• Manage scheduling, payroll, and administrative tasks related to the virtual nanny team.

Skills

Recruitment experience

HR/People management

Organizational skills

Communication skills

CRM/Online platforms

Tools

CRM systems

Payroll software

Job description

About the Role

Our client is looking for a highly organized and proactive Virtual Nanny Coordinator to manage and oversee remote nannying services. This role involves recruiting, vetting, and managing a team of nannies who provide virtual support and engagement for children. You will be responsible for matching nannies with families, ensuring service quality, and resolving any issues that arise. This is a pivotal role in a growing virtual childcare sector, offering the flexibility of remote work while ensuring high standards of care and client satisfaction. You will be instrumental in facilitating enriching online experiences for children.

Key Responsibilities

• Recruit, screen, and onboard virtual nannies, verifying qualifications and background checks.


• Match families with suitable virtual nannies based on their specific needs and preferences.


• Develop and implement training programs for virtual nannies on effective online engagement techniques.


• Monitor nanny performance and client feedback, addressing concerns and ensuring service quality.


• Manage scheduling, payroll, and administrative tasks related to the virtual nanny team.

Requirements

• Proven experience in recruitment, HR, or a management role, preferably in childcare services.


• Exceptional organizational and multitasking abilities.


• Strong communication and interpersonal skills for effective interaction with nannies and families.


• Proficiency in using online platforms, CRM systems, and virtual communication tools.


• A genuine passion for child welfare and development.

Benefits

• Competitive pro-rata salary.


• Flexible remote working hours.


• Opportunity to build and lead a remote team.


• Professional development in virtual childcare management.


• Be part of an innovative service revolutionizing childcare.