Virtual Assistant

Somewhere; Cape Town; Remote; ZAR 50,000 - 200,000; Full time

Job summary

A locally owned dumpster rental company is seeking a Virtual Assistant to manage customer interactions and support operations. This role involves handling incoming calls, scheduling rentals, responding to customer inquiries, and assisting with administrative tasks. The ideal candidate will possess excellent English communication skills, a customer-first attitude, and the ability to multitask. This is an exciting opportunity to grow within a veteran-owned company offering flexible working hours and stable income.

Benefits

Flexible work hours

Stable monthly income

Opportunity for growth

Qualifications

• Excellent English communication skills (spoken and written).
• Reliable internet connection and quiet working environment.
• Prior VA or customer support experience is a plus.

Responsibilities

• Handle customer phone calls and schedule rentals.
• Create and send invoices as needed.
• Manage daily tasks and assist with social media.

Skills

Communication skills

Customer service

Multitasking

Problem-solving

Attention to detail

Job description

Work Hours : Monday to Friday 7 : 00 am 3 : 00 pm or 9 : 00 am to 5 : 00 pm (Flexible)

Salary Range : $1000 $1300 per month (depending on experience)

COMPANY / CLIENT OVERVIEW

We are a locally owned and operated dumpster rental junk removal and demolition company serving Highland Illinois and the surrounding areas!

We take pride in delivering fast reliable service for home cleanouts demolition projects and contractor jobs of all sizes. Our goal is to treat every customer with the respect they deserve while protecting their property and getting the job done right.

ABOUT THE ROLE

We are looking for a reliable and proactive Virtual Assistant to support the daily operations of our growing dumpster rental business. You will be the first point of contact for our customers handling incoming calls scheduling rentals and pickups and ensuring smooth communication between the business and clients. This is an excellent opportunity to join a small growing company where your contributions make a direct impact.

DUTIES AND RESPONSIBILITIES :

• Answer 5 20 customer phone calls per day via Google Voice
• Schedule dumpster dropoffs and pickups using Docket (training provided)
• Create and send invoices as needed
• Respond to basic customer questions and provide excellent service
• Learn our service offerings and take initiative in managing daytoday tasks
• Optional : Assist with social media or marketing initiatives as the role evolves

QUALIFICATIONS

• Excellent English communication skills (spoken and written)
• Friendly customerfirst attitude and strong problemsolving skills
• Reliable internet connection and quiet working environment
• Attention to detail and ability to multitask
• Willingness to learn the business and take initiative
• Prior VA or customer support experience is a plus but not required

BENEFITS OF JOINING

• Work with a missiondriven veteranowned small business
• Flexible work hours within Central Time (U.S.
• Stable monthly income with potential for longterm growth
• Opportunity to grow your role and skills over time

Candidates will go through the following steps :

• Initial screening and CV review
• Short video interview with our team
• Skills assessment tailored to the role (includes a mock call task and Docket simulation)
• Final interview and offer

Key Skills

Business Finance,ERP Sales,Access Control System,Attorney At Law,Credit,Application Development

Employment Type : Full Time

Experience : years

Vacancy : 1

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