VIP Security Officer

Hollywoodbets; Tzaneen; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A dynamic security company in Tzaneen is seeking a security officer. Responsibilities include maintaining security, guest interactions, and following compliance protocols. The ideal candidate should have 1-2 years of security experience, be PSIRA registered, and possess good communication skills. Join a vibrant team and embrace the thrill of a fast-paced environment.

Benefits

Development plans for career growth

Team-oriented environment

Vibrant work culture

Qualifications

• 1-2 years of security experience is required.
• Registered with PSIRA (Private Security Industry Regulatory Authority) is a must.
• Matric qualification is essential.

Responsibilities

• Be present 15 minutes before the branch opens.
• Conduct perimeter patrols and checks for suspicious activity.
• Greet guests warmly and provide friendly service.
• Wear full uniform, including name badge.

Skills

Security experience

Communication skills

Problem-solving

Attention to detail

Guest service

Education

Matric

PSIRA Registration

Job description

Responsibilities

With Hollywoodbets, you will:

• Innovate and create as part of a like-minded, authentic team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You bring:

• 1-2 years of security experience.
• Registered with PSIRA (Private Security Industry Regulatory Authority).
• Matric.

A bonus to have:

• Valid driver’s license.

What you’ll do for the brand:

• Be present 15 minutes before the branch opens.
• Assist in opening the branch with the branch manager/senior team leader.
• Conduct perimeter patrols and checks for suspicious activity before opening.
• Maintain vigilance and alertness at all times around the premises.
• Perform floor walks once the branch is open to ensure order.
• Complete observation checks before the branch manager/senior team leader proceeds with daily checks.
• Position one VIP officer away from the entrance during opening and closing for potential danger observation.
• Patrol inside and outside the branch, including parking areas.
• Ensure all communication equipment is charged, functional, and safely stored.
• Carry panic buttons, radios, and earpieces for emergency communication.
• Search all guests entering the branch with a scanner, including team members, using gender-specific procedures.
• Ensure the branch door or gate remains closed at the searching zone.
• Prohibit bag carrying for male guests; female guests’ bags are to be searched with a stick.
• Manage traffic flow and vehicle entry/exit control.
• Follow end-of-day closing procedures to minimize entry and secure the premises.
• Attend branch meetings as notified.
• Assist with stock receiving, alarm tests, and submit daily reports by 10:00 am.

Guest Service:

• Greet guests warmly, e.g., “Good day, welcome to Hollywood”.
• Provide friendly, helpful, and courteous service.
• Address guest complaints proactively and communicate feedback positively.
• Create a guest-centric culture with a “service with a smile” attitude.
• Wish guests well when leaving and invite them to return.

Compliance:

• Wear full Amadoda uniform, including name badge, black shoes, black socks, and white vet.
• Scan all persons entering, including team members.
• Observe guest exit for items they entered with.
• No bags or weapons allowed inside, except for law enforcement.
• No persons under 18 allowed.
• Contact colleagues and activate panic button if dealing with difficult customers.
• No alcohol or bets unless permitted by license.

Code of Conduct:

• Remain professional: no sitting, lounging, cell phone use, eating, smoking, or sleeping on duty.
• Report for duty sober and not abandon post.
• Avoid casual conversations and tips from guests.

Values:

• Promote and live by Hollywood values, leading by example.

Other:

• Report absenteeism 2 hours before shift.
• Work rotating/flexible hours and independently.
• Maintain physical fitness as per job requirements.

What you’ll bring to the team:

• Good communication and interpersonal skills.
• Planning, organizational, and time management skills.
• Business acumen and high ethical standards.
• Ability to multitask and show initiative.

Are you ready to level up, learn, and perform at your best? Apply now! Please note, if you are not contacted within 30 days, consider your application unsuccessful.