VIP Host (Afrikaans Speaking)

Initiate International; Johannesburg; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a dynamic Afrikaans-speaking VIP Host to join their elite team in Johannesburg. This role is perfect for a skilled relationship-builder with a passion for the iGaming and Sports Betting sectors. You'll be responsible for creating personalized player journeys, managing VIP relationships, and representing the brand at high-profile events. If you thrive in a fast-paced environment and enjoy delivering exceptional service, this opportunity offers a vibrant team culture and the chance to grow within a global brand. Join us at the heart of South Africa's gaming scene and make a real impact!

Benefits

Performance-driven bonus structure

Opportunities to host industry events

Collaborative team culture

Career progression opportunities

Qualifications

• 3+ years in VIP or Account Management within iGaming or Sports Betting.
• Fluency in Afrikaans and English, both spoken and written.

Responsibilities

• Build and nurture relationships with Afrikaans-speaking VIP players.
• Manage escalations and resolve VIP queries with urgency.

Skills

Relationship Building

Customer Engagement

Communication Skills

Negotiation Skills

Data Analysis

Tools

CRM Platforms

Segmentation Tools

Job description

VIP Host (Afrikaans Speaking) – Johannesburg.

Are you a skilled relationship-builder with experience managing high-value players in the iGaming or Sports Betting industry? Do you speak Afrikaans fluently and have a passion for delivering exceptional service? If so, we’d love to speak with you.

A leading name in the iGaming and Sports Betting space is looking for an Afrikaans-speaking VIP Host to join their elite team in Sandton. This is a high-impact, client-facing role for someone with strong industry experience, a flair for customer engagement, and the confidence to represent a premium brand.

Key Responsibilities:

• Building and nurturing relationships with a portfolio of Afrikaans-speaking VIP players
• Creating personalised player journeys through tailored rewards, promotions, and exclusive events
• Monitoring player behaviour to identify trends, risks, and opportunities for increased engagement
• Managing escalations and resolving VIP queries with professionalism and urgency
• Representing the brand at VIP events, both locally and internationally, when required
• Collaborating cross-functionally with CRM, marketing, and operations teams to deliver a seamless VIP experience
• Producing regular reports and performance analysis to drive strategy and player lifetime value

Requirements:

• Minimum 3 years’ experience in a VIP, Account Management, or Customer Success role within the iGaming or Sports Betting industry
• Fluency in Afrikaans and English – both spoken and written
• A proven ability to build trust and rapport with high-value clients
• Strong communication and negotiation skills
• Comfortable working with data, segmentation tools, and CRM platforms
• Willingness to work flexible hours, including evenings, weekends, and events
• Passion for online gaming, sports, and providing top-tier service

What You’ll Get:

• A competitive base salary and performance-driven bonus structure
• Opportunities to host and attend high-profile industry events
• A vibrant, collaborative team culture in a central Sandton office
• Career progression within a growing global brand
• The chance to work at the heart of South Africa’s iGaming and Sports Betting scene