Vice President Operations

EXL; Wes-Kaap; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

EXL South Africa is seeking a Vice President of Operations to lead strategic initiatives and optimize operations in a fast-paced environment. The ideal candidate will have a proven track record in the BPO industry and strong leadership skills. Join a collaborative culture focused on growth and client satisfaction.

Qualifications

• Proven track record as a Vice President within the BPO Industry.

Responsibilities

• Lead and optimize Operations in a high fast paced environment.
• Drive innovation, efficiency, and client satisfaction.
• Build and inspire high-performing teams.

Skills

Leadership

Communication

Analytical Skills

Job description

We're Hiring: Vice President of Operations | EXL South Africa – Cape Town CBD

Are you a visionary leader with a passion for operational excellence and people development?

Ready to make a real impact in a global BPO powerhouse?

EXL South Africa, Cape Town CBD is looking for a strategic and people-focused Vice President of Operations.

As a Vice President, you’ll will lead high impactive initiatives, drive smooth transitions, deliver top-notch service, and lead a high-performing team.

Your mission: ensure client satisfaction, grow the business, and build a strong, engaged workforce.

What You’ll Do:

Lead and optimize Operations in a high fast paced environment

Ensure smooth transitions with zero service disruption

Drive innovation, efficiency, and client satisfaction

Build and inspire high-performing teams

Support business growth and transformation

What You’ll Bring:

Essential: Proven track record as a Vice President within the BPO Industry

Strong leadership, communication, and analytical skills

Why Join Us?

Work with top-tier clients

Lead strategic initiatives

Be part of a collaborative, growth-focused culture

Ready to take the next step in your leadership journey?

Apply now: [e-mail]