Vice President - Cape Town - South Cape Recruitment Ltd

Vice President - Cape Town - South Cape Recruitment Ltd

South Cape Recruitment Ltd Cape Town

2 days ago

Description

Key Job Responsibilities

At least 13 years of experience in business operations, preferably with a background in Business Process Outsourcing (BPO).

• Must possess international voice experience.
• Demonstrate strong knowledge of business concepts to excel in the role.

Leadership and Team Management

Successful track record of managing teams for at least three years.

• Committed to achieving specific objectives and takes ownership of accomplishments.
• Proven stakeholder management skills with effective communication and collaboration abilities.

Project Coordination

Exceptional project management skills with the ability to manage multiple projects simultaneously and deliver results within established timelines.

Communication Expertise

Exceptional communication and presentation skills to convey complex information clearly and concisely.

Decision-Making and Supervision

Timely decision-making with good judgment on when to act independently and when to seek additional information or involve others.

Responsible for handling high volumes of transactions efficiently.

Core Competencies

• Self-motivation.
• Results-driven focus.
• Active listening and comprehension skills.
• Critical thinking and problem-solving skills.
• Customer-centric approach with excellent telephone etiquette.
• Ability to multitask, prioritize, and manage daily work activities effectively.

About the Role

The ideal candidate will lead the development and execution of a strategic plan to achieve operational excellence in alignment with the company's goals and objectives.

Key Responsibilities:

• Develop and execute a strategic plan for operational excellence.
• Ensure that operational activities align with financial targets and performance indicators.
• Identify and implement cost optimization initiatives.

Salary: Estimated $120,000 - $180,000 per year

Benefits: To be discussed if short-listed for interviews.