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FirstRand Bank Limited is seeking a Vendor Management Specialist to manage SLA, contracting and procurement, while strengthening third-party relationships and governance across the organisation.
The role requires 5–7 years in vendor management with 2–3 years in ICT, and a relevant degree (BCom/BSc). You will collaborate with business units, risk, and compliance to optimise vendor engagements and cost efficiency.
Job Description To manage and ensure optimal Service Level Agreements, contracting and procurement processes in the organisation. To develop and optimise relationships with third party vendors and partners while ensuring governance and oversight of requirements and vendor delivery in line with client expectations, legal contractual obligations and performance delivery metrics Hello Future Vendor Management Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us proud of the people who make it happen.
Drive effective vendor management practices and improve collaboration with our vendor partners, to maintain, evaluate and improve ongoing relationships, SLA and contracting with strategic and other third-party vendors and partners to the benefit of both vendors and the bank. Coordinating internal stakeholders with external partners across the group for these key vendor engagements Provide ongoing advice and guidance to business on operational and tactical vendor management, but also ddisplay assertiveness and sound influencing skills in challenging business on identified material risks. Facilitate problem resolution (where needed) and ensure operational and tactical supplier relationships are protected in line with contractual agreements, Promote vendor governance for vendor and contract management, by contributing towards ongoing improvements to these policies, frameworks and guidelines and communicating educating and advising stakeholders on the same, internal, and external of the organization, Assist with the analysis of Total Cost of Ownership and ongoing viability and monitoring of business cases from information provided by Finance, Business, and the vendors. Participate in budgeting processes when required from a commercial and financial perspectives in terms of understanding and planning for business demand and priorities Supporting the business and procurement in how items or services are to be acquired (e.g. leased, charged as an expense, depreciated or outsourced) Understand and enable the design standards, protocols and parameters for vendor and contract management, by following guidelines in terms of best practices. Partner with business to maintain ongoing awareness of their engagements with vendors and advise and support ongoing vendor delivery with business in line with agreed expectations. Collaborate effectively with risk and compliance on vendor impacts, and help business drive these requirements that impact a vendor partner. Effective teamwork, self-management, and alignment with group values. You are also the custodian of upholding the highest ethics within our vendor engagements and handle stress in ways that do not negatively impact others.
Have a degree, (B Com, B Com Hons, BSc, BSc Hons, BSc Engineering, Supply Chain Degree) 5-7 years progressive experience in a Vendor management and/or procurement role in a similar sized organization including 2-3 years’ experience in ICT is preferred, Ideally CIPS certification Comprehensive knowledge of applicable concepts and methodologies around vendor management Extensive working experience in Vendor Management, relationship management, contract management, procurement, IT and related function within the banking industry is preferred Understanding of governance structures and frameworks used to manage vendor management programs and vendor risk mitigation and oversight Ability to analyse data, interpret results and provide recommendations when required. Advanced analytical skills to resolve the complex issues/problems within the vendor management area. Excellent Business and Commercial acumen.
Opportunities to network and collaborate at a group level across business units and with external parties Challenging fast paced working environment, with activities that are seldom routine. Opportunities to make a difference at a group level.
Excellent relationship builder, yet assertive and influential to drive group values and policies, Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to Operate across organizational levels, from C-Suite engagements to very operational staff needing help
We look forward to engaging with you further. #POST #FNB #LI-LR1
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 09/11/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.