Vehicle Warranty Sales Agent

CallForce; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic value-driven company is seeking a Vehicle Warranty Sales Agent in Johannesburg. This role focuses on maximizing sales through effective communication, building relationships with potential customers, and providing tailored warranty solutions. Candidates should have relevant sales experience and a commitment to customer satisfaction while striving to be an expert in the warranty products offered.

Benefits

Value-driven company culture

Focus on personal development

Qualifications

• At least 2 years of call centre sales experience.
• At least 1 year of warranty / VAPS sales experience.
• Fluency in English and one other official language.

Responsibilities

• Maximize policy sales and monthly written premium.
• Execute the sales process with knowledge and integrity.
• Identify customer needs and overcome objections effectively.

Skills

Customer Service

Sales Skills

Time Management

Interpersonal Skills

Communication

Education

Matric

FETC: Short-term insurance NQF4

Job description

We're looking for a Vehicle Warranty Sales Agent to join our professional team of Sales Consultants focused on creating growth opportunities and increasing market share through the sale of their vehicle warranty product.

Key Responsibilities

• Maximise policy sales and monthly written premium in a compliant and customer-centric manner.
• Be responsive, courteous, and professional in dealing with the Company’s supporting lead providers and customers.
• Execute the sales process with skill, knowledge, diligence, and integrity.
• Apply or provide competitor quotes where necessary relative to customer needs to offer options.
• Optimise each lead by selling additional products where available.
• Use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
• Accurately identify customer needs by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how a product satisfies their needs.
• Understand objections and overcome them with appropriate responses.
• Strive to become an expert in your field through observation and collaboration.
• Continuously improve skills through practicing areas identified for improvement.
• Share ideas and insights with the team to improve sales effectiveness.
• Be self-motivated, maximize productivity, and manage your time effectively when working from home.

Minimum Qualifications

• Matric
• FETC: Short-term insurance NQF4 (ideal)
• At least 2 years of call centre sales experience
• At least 1 year of warranty / VAPS sales experience (essential)
• Fluency in English and one other official language

What you can expect

• A value-driven company with a focus on “People come First”