Vehicle Buyer

Bluespec Holdings; Polokwane; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A reputable company is seeking a dynamic individual for a client-facing sales role. Responsibilities include negotiating pricing, ensuring top-notch customer service, and following up with clients to achieve profit targets. The ideal candidate will have excellent communication skills and a strong understanding of market trends.

Qualifications

• Strong understanding of vehicle brands and market trends.
• Ability to follow up with clients and negotiate effectively.
• Experience in maintaining accuracy and compliance with documentation.

Responsibilities

• Contribute to the achievement of profit targets.
• Ensure world-class customer service at all customer interfaces.
• Follow up with clients and ensure leads are actioned.

Skills

Customer Service

Negotiation

Communication

Client Management

Job description

Key performance areas:

1. Contribute to the achievement of profit targets.
2. Follow up with clients when deals are accepted, negotiate on pricing.
3. Ensure understanding of the latest market trends to assist in vehicle pricing.
4. Ensure appointments are made.
5. Continuously follow up with dealers, sales, and dealer agents to ensure leads are actioned.
6. Stay updated on vehicle brands and prices available in the market.
7. Ensure leads on the Weelee online portal are capable of purchase, then forward to Online or Auction teams.
8. Ensure world-class customer service at all customer interfaces.
9. Build customer interest and provide personalized service of the highest level.
10. Deal with clients empathetically, professionally, and respectfully.
11. Arrange appointments, evaluate vehicles, and negotiate best prices.
12. Communicate effectively and efficiently via email and phone.
13. Create or improve feedback procedures for clients.
14. Respond to clients within the company standard TAT (24 hours) across all platforms.
15. Perform ad-hoc functions such as processing customer accounts and filing documents.
16. Adhere to all company policies and procedures.
17. Follow all processes and ensure documentation compliance with company policies.
18. Maintain accuracy of documentation; this is critical and non-negotiable.
19. Comply with management's instructions and requests.
20. Report deviations and suspicious activities immediately.