Vehicle Buyer

Bluespec Holdings; Mbombela; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading vehicle services company in Mpumalanga seeks a motivated sales professional to enhance customer engagement and achieve profit targets. This role involves effective negotiation, providing world-class service, and ensuring adherence to company policies. Ideal for individuals with strong customer service skills and market awareness.

Qualifications

• Proven ability to negotiate and close deals.
• Strong customer service orientation.
• Familiarity with vehicle brands and market trends.

Responsibilities

• Manage customer interactions with empathy and professionalism.
• Follow up on deals and ensure leads are actioned.
• Maintain accurate documentation and comply with policies.

Skills

Negotiation

Customer Service

Market Awareness

Communication

Job description

1. Contribute to the achievement of profit targets.

• Follow up with clients when deals are accepted, negotiate pricing.
• Stay informed about the latest market trends to assist in vehicle pricing.
• Schedule appointments and follow up with dealers, sales, and dealer agents to ensure leads are actioned.
• Keep up to date with vehicle brands and market prices.
• Ensure leads on Weelee online portal are processed for purchase and forwarded to Online or Auction teams.

2. Ensure world-class customer service at all customer interfaces.

• Build customer interest in services and products, providing personalized service of the highest level.
• Handle clients empathetically, professionally, and respectfully.
• Schedule appointments, evaluate vehicles, and negotiate for the best prices.
• Communicate effectively and efficiently via email and phone.
• Create or improve feedback procedures for clients.
• Respond to clients within the company standard TAT (24 hours) across all platforms.
• Perform ad-hoc functions such as processing customer accounts and filing documents.

3. Adhere to all company policies and procedures.

• Follow all processes and ensure documentation complies with company policies.
• Maintain accuracy in documentation; it is critical and non-negotiable.
• Comply with management instructions and requests.
• Report deviations and suspicious activities immediately to management.